Case Study Shell Malaysia's Service Quality Strategies
This case study explores the pivotal business dimensions of Shell as an energy company in its exploration, production and trading of energy resources.
| Main Author: | |
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| Format: | Thesis |
| Published: |
2009
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| Online Access: | http://shdl.mmu.edu.my/1664/ |
| _version_ | 1848789853447127040 |
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| author | R.M Jaganathan, Sangheetha |
| author_facet | R.M Jaganathan, Sangheetha |
| author_sort | R.M Jaganathan, Sangheetha |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | This case study explores the pivotal business dimensions of Shell as an energy company in its exploration, production and trading of energy resources. |
| first_indexed | 2025-11-14T18:03:19Z |
| format | Thesis |
| id | mmu-1664 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:03:19Z |
| publishDate | 2009 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-16642010-09-23T02:15:53Z http://shdl.mmu.edu.my/1664/ Case Study Shell Malaysia's Service Quality Strategies R.M Jaganathan, Sangheetha HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades This case study explores the pivotal business dimensions of Shell as an energy company in its exploration, production and trading of energy resources. 2009 Thesis NonPeerReviewed R.M Jaganathan, Sangheetha (2009) Case Study Shell Malaysia's Service Quality Strategies. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades R.M Jaganathan, Sangheetha Case Study Shell Malaysia's Service Quality Strategies |
| title | Case Study Shell Malaysia's Service Quality Strategies |
| title_full | Case Study Shell Malaysia's Service Quality Strategies |
| title_fullStr | Case Study Shell Malaysia's Service Quality Strategies |
| title_full_unstemmed | Case Study Shell Malaysia's Service Quality Strategies |
| title_short | Case Study Shell Malaysia's Service Quality Strategies |
| title_sort | case study shell malaysia's service quality strategies |
| topic | HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades |
| url | http://shdl.mmu.edu.my/1664/ http://shdl.mmu.edu.my/1664/ |