Resistance Of Competency Knowledge Acquisition In Service Industry Professionals

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Resistance Of Competency Knowledge Acquisition In Service Industry Professionals

This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service indust...

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Bibliographic Details
Main Author:	Yoke-Chin, Cheng
Format:	Thesis
Published:	2009
Subjects:	HD28-70 Management. Industrial Management
Online Access:	http://shdl.mmu.edu.my/1619/

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