Resistance Of Competency Knowledge Acquisition In Service Industry Professionals

This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service indust...

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Bibliographic Details
Main Author: Yoke-Chin, Cheng
Format: Thesis
Published: 2009
Subjects:
Online Access:http://shdl.mmu.edu.my/1619/
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author Yoke-Chin, Cheng
author_facet Yoke-Chin, Cheng
author_sort Yoke-Chin, Cheng
building MMU Institutional Repository
collection Online Access
description This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service industry to resist competency knowledge acquisition. However, factor form socioeconomic does not contribute to the resistance of competency knowledge acquisition by professionals in service industry.
first_indexed 2025-11-14T18:03:07Z
format Thesis
id mmu-1619
institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T18:03:07Z
publishDate 2009
recordtype eprints
repository_type Digital Repository
spelling mmu-16192010-09-23T03:19:14Z http://shdl.mmu.edu.my/1619/ Resistance Of Competency Knowledge Acquisition In Service Industry Professionals Yoke-Chin, Cheng HD28-70 Management. Industrial Management This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service industry to resist competency knowledge acquisition. However, factor form socioeconomic does not contribute to the resistance of competency knowledge acquisition by professionals in service industry. 2009-08 Thesis NonPeerReviewed Yoke-Chin, Cheng (2009) Resistance Of Competency Knowledge Acquisition In Service Industry Professionals. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php
spellingShingle HD28-70 Management. Industrial Management
Yoke-Chin, Cheng
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_full Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_fullStr Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_full_unstemmed Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_short Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_sort resistance of competency knowledge acquisition in service industry professionals
topic HD28-70 Management. Industrial Management
url http://shdl.mmu.edu.my/1619/
http://shdl.mmu.edu.my/1619/