The Role Of CRM In Organization And Effect Of Training

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The Role Of CRM In Organization And Effect Of Training

This research focuses on training, aims to analyze and investigate the role of training while implementing CRM solutions. In this regard, identification of necessary changes, required trainings, types and contents of training programs in detail are considered and discussed.

Bibliographic Details
Main Author:	Khorsandi, Azadeh
Format:	Thesis
Published:	2009
Subjects:	HF5410-5417.5 Marketing. Distribution of products
Online Access:	http://shdl.mmu.edu.my/1579/

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