Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach

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Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach

The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evalu...

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Bibliographic Details
Main Author:	Farzan, Farzaneh
Format:	Thesis
Published:	2009
Subjects:	RA421-790.95 Public health. Hygiene. Preventive medicine
Online Access:	http://shdl.mmu.edu.my/1576/

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