Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach
The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evalu...
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| Format: | Thesis |
| Published: |
2009
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| Online Access: | http://shdl.mmu.edu.my/1576/ |
| _version_ | 1848789828459560960 |
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| author | Farzan, Farzaneh |
| author_facet | Farzan, Farzaneh |
| author_sort | Farzan, Farzaneh |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evaluate quality of health care similarly or differently. |
| first_indexed | 2025-11-14T18:02:55Z |
| format | Thesis |
| id | mmu-1576 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:02:55Z |
| publishDate | 2009 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-15762010-09-23T06:37:48Z http://shdl.mmu.edu.my/1576/ Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach Farzan, Farzaneh RA421-790.95 Public health. Hygiene. Preventive medicine The purpose of the study is to examine and develop a better understanding of the relationship between service quality and patient satisfaction level. To examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Iran evaluate quality of health care similarly or differently. 2009-04 Thesis NonPeerReviewed Farzan, Farzaneh (2009) Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | RA421-790.95 Public health. Hygiene. Preventive medicine Farzan, Farzaneh Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach |
| title | Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach |
| title_full | Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach |
| title_fullStr | Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach |
| title_full_unstemmed | Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach |
| title_short | Assessment Of Quality Of Healthcare And Patients' Satisfaction In Iranian Hospitals, A TRM Approach |
| title_sort | assessment of quality of healthcare and patients' satisfaction in iranian hospitals, a trm approach |
| topic | RA421-790.95 Public health. Hygiene. Preventive medicine |
| url | http://shdl.mmu.edu.my/1576/ http://shdl.mmu.edu.my/1576/ |