A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
This paper focuses on how the Information Technology Infrastructure Library (ITIL) standardization in Service Management can replace the traditional method, focusing on aspect such as cost and time saving. The finding of the study indicates that the ITIL framework is more cost saving than the curren...
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| Format: | Thesis |
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2009
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| Online Access: | http://shdl.mmu.edu.my/1508/ |
| _version_ | 1848789808728506368 |
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| author | Rajendran, Vinothini |
| author_facet | Rajendran, Vinothini |
| author_sort | Rajendran, Vinothini |
| building | MMU Institutional Repository |
| collection | Online Access |
| description | This paper focuses on how the Information Technology Infrastructure Library (ITIL) standardization in Service Management can replace the traditional method, focusing on aspect such as cost and time saving. The finding of the study indicates that the ITIL framework is more cost saving than the current method. |
| first_indexed | 2025-11-14T18:02:36Z |
| format | Thesis |
| id | mmu-1508 |
| institution | Multimedia University |
| institution_category | Local University |
| last_indexed | 2025-11-14T18:02:36Z |
| publishDate | 2009 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | mmu-15082010-10-05T05:29:14Z http://shdl.mmu.edu.my/1508/ A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell Rajendran, Vinothini T Technology (General) This paper focuses on how the Information Technology Infrastructure Library (ITIL) standardization in Service Management can replace the traditional method, focusing on aspect such as cost and time saving. The finding of the study indicates that the ITIL framework is more cost saving than the current method. 2009-04 Thesis NonPeerReviewed Rajendran, Vinothini (2009) A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php |
| spellingShingle | T Technology (General) Rajendran, Vinothini A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell |
| title | A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell |
| title_full | A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell |
| title_fullStr | A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell |
| title_full_unstemmed | A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell |
| title_short | A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell |
| title_sort | study on information technology infrastructure library (itil) implementation in dell |
| topic | T Technology (General) |
| url | http://shdl.mmu.edu.my/1508/ http://shdl.mmu.edu.my/1508/ |