Customers Perspectives On Electronic Banking In Malaysia

This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives.

Bibliographic Details
Main Author: Ariffin, Norlida
Format: Thesis
Published: 2007
Subjects:
Online Access:http://shdl.mmu.edu.my/1448/
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author Ariffin, Norlida
author_facet Ariffin, Norlida
author_sort Ariffin, Norlida
building MMU Institutional Repository
collection Online Access
description This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives.
first_indexed 2025-11-14T18:02:19Z
format Thesis
id mmu-1448
institution Multimedia University
institution_category Local University
last_indexed 2025-11-14T18:02:19Z
publishDate 2007
recordtype eprints
repository_type Digital Repository
spelling mmu-14482010-09-02T06:02:38Z http://shdl.mmu.edu.my/1448/ Customers Perspectives On Electronic Banking In Malaysia Ariffin, Norlida HG1710 Electronic Funds Transfers This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives. 2007-04 Thesis NonPeerReviewed Ariffin, Norlida (2007) Customers Perspectives On Electronic Banking In Malaysia. Masters thesis, Multimedia University. http://vlib.mmu.edu.my/diglib/login/dlusr/login.php
spellingShingle HG1710 Electronic Funds Transfers
Ariffin, Norlida
Customers Perspectives On Electronic Banking In Malaysia
title Customers Perspectives On Electronic Banking In Malaysia
title_full Customers Perspectives On Electronic Banking In Malaysia
title_fullStr Customers Perspectives On Electronic Banking In Malaysia
title_full_unstemmed Customers Perspectives On Electronic Banking In Malaysia
title_short Customers Perspectives On Electronic Banking In Malaysia
title_sort customers perspectives on electronic banking in malaysia
topic HG1710 Electronic Funds Transfers
url http://shdl.mmu.edu.my/1448/
http://shdl.mmu.edu.my/1448/