Customers Perspectives On Electronic Banking In Malaysia
This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives.
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| Format: | Thesis |
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2007
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| Online Access: | http://shdl.mmu.edu.my/1448/ |
| Summary: | This paper undertakes to investigate how much electronic banking has improved Customer Relationship Management provided by the local banks from customers' perspectives. |
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