Knowledge Sharing Among Call Center Workers In Cyberjaya

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Knowledge Sharing Among Call Center Workers In Cyberjaya

This study investigates the application of knowledge sharing among call centers workers in Cyberjaya, and their associated offices in Kuala Lumpur, and the techniques for improving it. A knowledge sharing model is developed , and its validity is verified by conducting a survey in the call centers.

Bibliographic Details
Main Author:	Barcholooei, Simin Khosrowbeygi
Format:	Thesis
Published:	2008
Subjects:	HD28-70 Management. Industrial Management
Online Access:	http://shdl.mmu.edu.my/1357/

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