E-Service Quality And Trust Within B2C E-Commerce Environment: A Study On Internet Banking In Malaysia

This thesis is produced to provide fundamental platform to meet the future of Internet banking expectation in term of E-service quality expectation and to enhance trust conception.

Bibliographic Details
Main Author:	Stephanus, Richard
Format:	Thesis
Published:	2006
Subjects:	LB Theory and practice of education
Online Access:	http://shdl.mmu.edu.my/1168/

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