E-Service Quality And Trust Within B2C E-Commerce Environment: A Study On Internet Banking In Malaysia

This thesis is produced to provide fundamental platform to meet the future of Internet banking expectation in term of E-service quality expectation and to enhance trust conception.

Bibliographic Details
Main Author: Stephanus, Richard
Format: Thesis
Published: 2006
Subjects:
Online Access:http://shdl.mmu.edu.my/1168/
Description
Summary:This thesis is produced to provide fundamental platform to meet the future of Internet banking expectation in term of E-service quality expectation and to enhance trust conception.