Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies

A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance.

Bibliographic Details
Main Author:	Ooi, Sin Cheak
Format:	Thesis
Published:	2006
Subjects:	LB Theory and practice of education
Online Access:	http://shdl.mmu.edu.my/1138/

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