Northport(Malaysia) Bhd : The Impact Of E-Services On Customer Dependencies
A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance.
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| Format: | Thesis |
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2006
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| Online Access: | http://shdl.mmu.edu.my/1138/ |
| Summary: | A survey was conducted to analyze customers' reactions towards Northport's E-services initiatives. This research shows that the E-Services initiatives have positive effects on customer acceptance. |
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