Decision Making And Service Innovation Of Mobile Banking: Creation Of Sustainable Competitive Advantage

QR Code

Decision Making And Service Innovation Of Mobile Banking: Creation Of Sustainable Competitive Advantage

This is a qualitative empirical research based on new service development (NSD) of mobile banking (MB). In this study, 120 respondents were approached and they were driven through three phases. The objective of this study were i) to identify current issues concerning MB and NSD; ii) to adopt and ref...

Full description

Bibliographic Details
Main Author:	Wong, Lip Soon
Format:	Thesis
Published:	2006
Subjects:	HG Finance
Online Access:	http://shdl.mmu.edu.my/1011/

Similar Items

Service innovation: Building a sustainable competitive advantage in higher education
by: Cheng, Boon Liat *, et al.
Published: (2019)

Managing service quality for competitive advantages in local financial institutions : a study on local commercial banks in Kuching, Sarawak
by: Hon,, Simon Lit Min
Published: (2002)

SUSTAINING COMPETITIVE ADVANTAGE
by: Mohd Noor, Nurulainy
Published: (2007)

The Effects Of Innovations On The Competitive Advantages In SMEs In Iran
by: Jahangiri, Somayeh
Published: (2009)

The Effects of Innovations on the Competitive Advantages in SMEs in Iran
by: Jahangiri, Somayeh
Published: (2009)

Creating Sustainable Competitive Advantage Through Service Innovation: A Case Study Of Poslaju In Pos Malaysia Berhad
by: Md Yussoff, Yusliza
Published: (2014)

Searching for Malaysia’s Unique Advantage: A Study on The Sustainability of National Competitive Advantage As A Global Services Hub
by: Yap, Huey Shan
Published: (2009)

Strategic Positioning of an East Midlands Graduate Recruitment Service for Sustainable Competitive Advantage
by: McCracken, Iain Nicolas
Published: (2006)

Global Offshoring Of Services:Sustaining Competitive Advantage In Developing Countries - The Malaysian Case
by: Selvadurai, Shanker
Published: (2005)

Organizational capabilities toward sustainable competitive advantage
by: Kwan, Hao Feng
Published: (2022)

The systematic and unsystematic factors that affect the liquidity creation of Islamic banks in Malaysia
by: Lee, Kok Man, et al.
Published: (2019)

Effective Innovation for Competitive Advantage within a Manufacturing SME
by: Jackson, Alexander W M
Published: (2016)

CONSUMER EVALUATION AND COMPETITIVE ADVANTAGE IN CHINESE BANKING MARKET
by: XU, PEIWEN
Published: (2007)

The mediating effect of operational risk management between business attributes and competitive advantage: exploratory study (survey) in the Iraqi Banking Sector
by: Falih, Falah Saleem
Published: (2022)

Enhancing the accountability of Malaysian government linked companies through sustainable competitive advantage and value creation / Nur Nadiah Zulkarnain …[et al.]
by: Zulkarnain, Nur Nadiah, et al.
Published: (2015)

Can BT's Strategy Deliver Sustainable Competitive Advantage?
by: Hillier, Stephen
Published: (2006)

Determinants of Sustainable Competitive Advantage of Malaysian Manufacturing Industries
by: - , Amir Samarrokhi
Published: (2010)

Social entrepreneurship and sustainable competitive advantage: an Islamic perspective
by: Mhd. Sarif, Suhaimi
Published: (2010)

Building a Customer Centric Business for Service Excellence and Competitive Advantage in the Singapore Banking Industry
by: Lim, Chee Hiong Daniel
Published: (2009)

Liquidity creation on bank’s performance between single and dual banking system in Southeast Asia
by: Hoo, Min Yan, et al.
Published: (2021)

Prospering through innovation: sustainable wealth creation
by: Esam, Asrizam, et al.
Published: (2017)

Effective Innovation for Competitive Advantage within an Independent Railway Assurance Organisation
by: Umeh, Chukwuma
Published: (2018)

The importance of service quality for competitive advantage – with special reference to industrial product
by: Dominic P, Dhanapal Durai, et al.
Published: (2010)

Lean six sigma and its effect on absorptive capacity, innovation performance and sustainable competitive advantage / Muraliraj Jagantheran
by: Muraliraj , Jagantheran
Published: (2019)

The approach of value innovation towards superior performance, competitive advantage, and sustainable growth: A systematic literature review
by: Hajar, Mohammed A., et al.
Published: (2021)

Sustaining competitive advantage in the UK's rail spares overhaul market
by: Fyson, Nick
Published: (2007)

Competition and Contestability in Malaysian Banking Market
by: Rossazana, Ab. Rahim, et al.
Published: (2011)

Ta’awun in sustaining ethical and socially responsible managers for sustainable competitive advantage
by: Mhd. Sarif, Suhaimi
Published: (2018)

Consumer's choice and decision making of mobile phone service operator
by: Khairuddin, Siti Khairulnur Azlinda
Published: (2001)

The Exploitation Of Innovative Eco-product Design Capabilities For Firms’ Sustainable Competitive Advantage And Sustainability Performance In The Circular Economy: The Role Of Customer Involvement
by: Lin, Soh Keng
Published: (2021)

Small Medium Enterprises Building a Sustainable Competitive Advantage Through the Application of Cloud Computing Services
by: Nardone, Kevin
Published: (2017)

The Impact Of Foreign Banks Entry On The Competitiveness Of Domestic Banks : The Case For Malaysian Banks
by: Nik Muhammad, Nik Ahmad Mukharriz
Published: (2005)

Branding Strategies for Competitive Advantage: A Study of the Malaysian Banking Sector
by: Yoon, Alice Chee Mun
Published: (2007)

How should Bad Schwartau develop its innovation capabilities to sustain competitive advantage in the German food production market?
by: von Ludowig, Philipp
Published: (2010)

Wealth Creation through Service Innovation Design in Malaysia
by: Rahman, Khairul Aidil Azlin Abd, et al.
Published: (2010)

The Rationale behind Competitive Advantage
by: Daruka, Peeyush, et al.
Published: (2012)

Procurement flexibility for competitive advantages
by: Jeeva, Ananda
Published: (2004)

Strategic Management Of Integrated Resort With Casino To Sustain Competitive Advantage In Singapore
by: Tai, Siew Hoong
Published: (2008)

Sustainable Competitive Advantage of Strategic Corporate Social Responsibility in Thai Companies
by: Chutkaew, Chutchanok
Published: (2007)

The Role of Sustainability in WSP Group’s Long-Term Strategy and Competitive Advantage
by: Sirajuddin, Seema, et al.
Published: (2010)