Determinant Factors of Customer Satisfaction Degree of China Mobile in Beijing, China
Telecommunication services in China are mainly provided by China telecom corporations, China Unicom, and China Mobile. China’s telecommunications industry began in November of 1987 and only had more than 150 subscribers during that time. According to Verto and iResearch data, there is 48% of the onl...
| Main Author: | Sun, Shuai |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2016
|
| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/926/ http://eprints.intimal.edu.my/926/1/214.pdf |
Similar Items
Price and Quality as Determinants of Customer Satisfaction: the Case of China Unicom
by: Qiao, Shichao
Published: (2016)
by: Qiao, Shichao
Published: (2016)
Customer satisfaction on mobile banking in Perak, Malaysia
by: Chang, Yong Hui, et al.
Published: (2020)
by: Chang, Yong Hui, et al.
Published: (2020)
Corporate governance factors influencing job satisfaction among banking sector employees in China
by: Lin, Yufei
Published: (2022)
by: Lin, Yufei
Published: (2022)
Female e-Shopper’s Satisfaction of Cosmetic Products in China
by: Ma, Yaxin
Published: (2016)
by: Ma, Yaxin
Published: (2016)
The determinants that affect the foreign direct investment in China
by: Chong, Kwok Xiong, et al.
Published: (2020)
by: Chong, Kwok Xiong, et al.
Published: (2020)
Factors Influencing Customers Satisfaction In Online Shopping
by: Yuan, Bing
Published: (2015)
by: Yuan, Bing
Published: (2015)
Factors Affecting Customer Loyalty on Domestic Cafe in Ipoh: A Mediation Effect of Customer Satisfaction
by: Ng, Shu Lin, et al.
Published: (2016)
by: Ng, Shu Lin, et al.
Published: (2016)
Factors affecting customer satisfaction towards live-stream shopping in Malaysia
by: Phoon, Rou Yu
Published: (2022)
by: Phoon, Rou Yu
Published: (2022)
The effect of customer satisfaction on customer loyalty in the motor industry
by: Lim, Ka Bian, et al.
Published: (2019)
by: Lim, Ka Bian, et al.
Published: (2019)
A Study On Factors Influencing Learners’ Adoption Ofmobile Learning In Beijing Normal University, China
by: Shu Na, Liu
Published: (2012)
by: Shu Na, Liu
Published: (2012)
Determinants of unemployment in Asia case study in China, India, Japan, South Korea, and Thailand
by: Leela Priya, Saminathen, et al.
Published: (2021)
by: Leela Priya, Saminathen, et al.
Published: (2021)
The determinants of inward foreign direct investment in China and India
by: Tan, Yian Yian.
Published: (2011)
by: Tan, Yian Yian.
Published: (2011)
Enterprise Relationship Management in Beijing, China
by: Wang, Haiqing
Published: (2016)
by: Wang, Haiqing
Published: (2016)
Factors That Affecting Customer Satisfaction among Local Tourists toward Budget Hotels in Malaysia
by: Chong, Yen Ting, et al.
Published: (2016)
by: Chong, Yen Ting, et al.
Published: (2016)
The determinant factors influencing young consumers’ acceptance of mobile marketing.
by: Pan, Vic Qi, et al.
Published: (2012)
by: Pan, Vic Qi, et al.
Published: (2012)
Factors Affecting the Adoption of E-Commerce: A Study of the Textile Industry in Wujin, China
by: Chong, Alain Yee Loong, et al.
Published: (2009)
by: Chong, Alain Yee Loong, et al.
Published: (2009)
TQM and customer satisfaction
in Malaysia’s service sector
by: Sit, Wen Yi, et al.
Published: (2009)
by: Sit, Wen Yi, et al.
Published: (2009)
Factors influencing customer satisfaction and E-Loyalty:
Online shopping environment among the young adults
by: Izyan Hizza, H. L., et al.
Published: (2014)
by: Izyan Hizza, H. L., et al.
Published: (2014)
The mediating influence of service failure explanation on customer repurchase intention through customers satisfaction
by: Tarofder, Arun Kumar, et al.
Published: (2016)
by: Tarofder, Arun Kumar, et al.
Published: (2016)
A study on full service restaurants' attributes and the key determinants of customer satisfaction behavioural intention / Chow Sweet Fun
by: Chow, Sweet Fun
Published: (2010)
by: Chow, Sweet Fun
Published: (2010)
Customer satisfaction and loyalty towards grocery stores in Palestine
by: Abusharar, Majed M. M., et al.
Published: (2017)
by: Abusharar, Majed M. M., et al.
Published: (2017)
Are TQM practices supporting customer satisfaction and service quality?
by: Ooi, Keng Boon, et al.
Published: (2011)
by: Ooi, Keng Boon, et al.
Published: (2011)
To study the relationship between bank layout and customer satisfaction
by: Norazlina, Rusli
Published: (2013)
by: Norazlina, Rusli
Published: (2013)
Customer satisfaction of copier users / Koh Lian Peng
by: Koh, Lian Peng
Published: (1996)
by: Koh, Lian Peng
Published: (1996)
Customer Satisfaction and Intention to Purchase the Organic Food in Taiwan
by: Woon, Jia Hui
Published: (2019)
by: Woon, Jia Hui
Published: (2019)
What keeps Islamic mobile banking customers loyal?
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
Exploring the impact of relationship marketing upon
customer satisfaction and customer loyalty in Malaysian banking industry
by: Sung, P. N., et al.
Published: (2015)
by: Sung, P. N., et al.
Published: (2015)
The mediating role of customer satisfaction in customer
retention model: A Case of local automobile brands in
Malaysia
by: Koay, Kian Yeik *, et al.
Published: (2016)
by: Koay, Kian Yeik *, et al.
Published: (2016)
“Made In China” Products and the Implication of Ethnic
Identification strength
by: Huat, Wei Huang, et al.
Published: (2016)
by: Huat, Wei Huang, et al.
Published: (2016)
Modelling customers' loyalty in using Islamic mobile banking services
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
by: Mohd Thas Thaker, M. A., et al.
Published: (2019)
Factors leading to customer retention in the high volume-low volume service context: Evidence from the mobile service industry
by: Cheng, Boon Liat *, et al.
Published: (2020)
by: Cheng, Boon Liat *, et al.
Published: (2020)
Study of Consumer’s Perception towards Mobile Phones of China Brands in Ipoh
by: Lai, Chi Choy
Published: (2015)
by: Lai, Chi Choy
Published: (2015)
The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry
by: Chow, Hong Wai, et al.
Published: (2012)
by: Chow, Hong Wai, et al.
Published: (2012)
A study of customer retention and churn rate management through data mining and customer profiling of Malaysian mobile user
by: Ong, Derek Lai Teik *, et al.
Published: (2012)
by: Ong, Derek Lai Teik *, et al.
Published: (2012)
The influence of service marketing mix and umrah service quality on customer satisfaction
and customer loyalty towards umrah travel agents in Malaysia
by: Othman, Bestoon Abdulmaged
Published: (2020)
by: Othman, Bestoon Abdulmaged
Published: (2020)
Determinants of mobile tourism: An emerging market perspective
by: Poh, Sue Anne, et al.
Published: (2014)
by: Poh, Sue Anne, et al.
Published: (2014)
Employee Retention in SMES (Amall, Medium Enterprices) in ShangDong, China
by: Feng, Xue
Published: (2016)
by: Feng, Xue
Published: (2016)
China’s corporate tax management and its economic consequences / Zhang Chen
by: Zhang , Chen
Published: (2017)
by: Zhang , Chen
Published: (2017)
EPU of China and investment opportunities: A tale of Asean stock markets
by: Mohd Thas Thaker, Hassanudin *, et al.
Published: (2020)
by: Mohd Thas Thaker, Hassanudin *, et al.
Published: (2020)
Determinants of customer-based brand equity: evidence from CIMB
by: Nezakati, Hossein *, et al.
Published: (2012)
by: Nezakati, Hossein *, et al.
Published: (2012)
Similar Items
-
Price and Quality as Determinants of Customer Satisfaction: the Case of China Unicom
by: Qiao, Shichao
Published: (2016) -
Customer satisfaction on mobile banking in Perak, Malaysia
by: Chang, Yong Hui, et al.
Published: (2020) -
Corporate governance factors influencing job satisfaction among banking sector employees in China
by: Lin, Yufei
Published: (2022) -
Female e-Shopper’s Satisfaction of Cosmetic Products in China
by: Ma, Yaxin
Published: (2016) -
The determinants that affect the foreign direct investment in China
by: Chong, Kwok Xiong, et al.
Published: (2020)