The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia

This study focuses on determining the significance of the factors which influence Chinese student users’ intention to switch between SNSs, to analyze the reasons for the inability Chinese SNSs to hold and retain their users. This research used quantitative. 220 questionnaires were distributed to th...

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Main Author: Liu, Jiachi
Format: Thesis
Language:English
Published: 2014
Subjects:
Online Access:http://eprints.intimal.edu.my/868/
http://eprints.intimal.edu.my/868/1/180.pdf
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author Liu, Jiachi
author_facet Liu, Jiachi
author_sort Liu, Jiachi
building INTI Institutional Repository
collection Online Access
description This study focuses on determining the significance of the factors which influence Chinese student users’ intention to switch between SNSs, to analyze the reasons for the inability Chinese SNSs to hold and retain their users. This research used quantitative. 220 questionnaires were distributed to the respondents in those four universities. The respondents are individuals from China who are currently studying in Malaysia. Of the 220 questionnaires distributed, 200 were completed and returned. The data were analyzed using SPSS software version 20. Factor analysis and reliability testing were conducted to test the validity and reliability of the questions before proceeding in analyzing the data. In order to check the relationship and significance of the independent variables to the dependent variable, correlation, linear regression, and multiple regression analysis were used. Based on the results of this study, dissatisfaction, switching cost and relative attractiveness are all significant factors which has influence with the dependent variable: Switching Intention. In addition, both dissatisfaction and relative attractiveness are positively correlated with switching intention. Switching cost is the only one negative factor in this study.
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spelling intimal-8682017-07-24T02:43:15Z http://eprints.intimal.edu.my/868/ The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia Liu, Jiachi HD28 Management. Industrial Management This study focuses on determining the significance of the factors which influence Chinese student users’ intention to switch between SNSs, to analyze the reasons for the inability Chinese SNSs to hold and retain their users. This research used quantitative. 220 questionnaires were distributed to the respondents in those four universities. The respondents are individuals from China who are currently studying in Malaysia. Of the 220 questionnaires distributed, 200 were completed and returned. The data were analyzed using SPSS software version 20. Factor analysis and reliability testing were conducted to test the validity and reliability of the questions before proceeding in analyzing the data. In order to check the relationship and significance of the independent variables to the dependent variable, correlation, linear regression, and multiple regression analysis were used. Based on the results of this study, dissatisfaction, switching cost and relative attractiveness are all significant factors which has influence with the dependent variable: Switching Intention. In addition, both dissatisfaction and relative attractiveness are positively correlated with switching intention. Switching cost is the only one negative factor in this study. 2014 Thesis NonPeerReviewed text en http://eprints.intimal.edu.my/868/1/180.pdf Liu, Jiachi (2014) The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia. Masters thesis, INTI International University.
spellingShingle HD28 Management. Industrial Management
Liu, Jiachi
The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia
title The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia
title_full The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia
title_fullStr The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia
title_full_unstemmed The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia
title_short The Factors Influence the SNS Switching of Chinese Students Who Study in Malaysia
title_sort factors influence the sns switching of chinese students who study in malaysia
topic HD28 Management. Industrial Management
url http://eprints.intimal.edu.my/868/
http://eprints.intimal.edu.my/868/1/180.pdf