APA (7th ed.) Citation

Liew, F. Y. F. (2014). Winning Potential Customers through Online Complaint Management: A Case of Malaysian Hospitality Industry.

Chicago Style (17th ed.) Citation

Liew, Fionn Yin Foong. Winning Potential Customers Through Online Complaint Management: A Case of Malaysian Hospitality Industry. 2014.

MLA (9th ed.) Citation

Liew, Fionn Yin Foong. Winning Potential Customers Through Online Complaint Management: A Case of Malaysian Hospitality Industry. 2014.

Warning: These citations may not always be 100% accurate.