APA (7th ed.) Citation

Qin, W. (2013). Best Practices in Call Centre’s Communication Skills.

Chicago Style (17th ed.) Citation

Qin, Wanhui. Best Practices in Call Centre’s Communication Skills. 2013.

MLA (9th ed.) Citation

Qin, Wanhui. Best Practices in Call Centre’s Communication Skills. 2013.

Warning: These citations may not always be 100% accurate.