APA (7th ed.) Citation

Lu, W. (2013). Factors Influencing Malaysian Users’ Satisfaction and Loyalty of Mobile Instant Messaging (MIM) Apps Services.

Chicago Style (17th ed.) Citation

Lu, Wenwen. Factors Influencing Malaysian Users’ Satisfaction and Loyalty of Mobile Instant Messaging (MIM) Apps Services. 2013.

MLA (9th ed.) Citation

Lu, Wenwen. Factors Influencing Malaysian Users’ Satisfaction and Loyalty of Mobile Instant Messaging (MIM) Apps Services. 2013.

Warning: These citations may not always be 100% accurate.