Student’s Perceived Service Quality and Satisfaction: The Case of Dining Environment at INTI International University
The study was conducted to report the service quality provided by the INTI Cafeteria which provides dining services to students and employees of INTI (INTI International University) as one of the non-academic supporting facilities. Based on the comments received from students, the study was conducte...
| Main Author: | Hung, Hwee Li |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2010
|
| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/567/ http://eprints.intimal.edu.my/567/1/MBA%20-%2026.pdf |
Similar Items
Implementation And Challenges Of Human Resource Information System (HRIS) In INTI International University College
by: Liew, Peh Ting
Published: (2009)
by: Liew, Peh Ting
Published: (2009)
INTI's international business students on foreign internship
Published: (2011)
Published: (2011)
Influence of environmental value, environment leadership, stakeholders’ participations on green service delivery and sustainability performance among casual dining restaurants
by: Nawang Mustapen, Rosini
Published: (2021)
by: Nawang Mustapen, Rosini
Published: (2021)
INTI International University Campus (INTI-IU) Security Monitoring System With Face Recognition Technology
by: Yap, Choi Sen, et al.
Published: (2020)
by: Yap, Choi Sen, et al.
Published: (2020)
The Relationship Between the Distance from University and the Participation of INTI International University Students
by: Leong, X.L., et al.
Published: (2018)
by: Leong, X.L., et al.
Published: (2018)
Inti College Malaysia's Foray Into The International Higher Education Scene: An Analysis Of The International Marketing Strategies Of Inti College Malaysia
by: Foon, Lee Li
Published: (2002)
by: Foon, Lee Li
Published: (2002)
Service quality and customer satisfaction in relationship in casual western dining restaurants in Malaysia
by: Saad, Mazni, et al.
Published: (2019)
by: Saad, Mazni, et al.
Published: (2019)
Measuring the service quality factors of perspective international students to improve their satisfaction and loyalty towards University Tun Hussein Onn Malaysia (UTHM)
by: Mohammed Alerqi, Eman Saleh Ahmed
Published: (2020)
by: Mohammed Alerqi, Eman Saleh Ahmed
Published: (2020)
Influence of demographic, food attributes, physical environment and service attributes on perceived value and overall satisfaction at casual dining restaurants in Klang Valley, Malaysia
by: Ahmad, Faridah
Published: (2015)
by: Ahmad, Faridah
Published: (2015)
Isolation of Antibiotic Resistant Bacteria from Healthy Students and Staff of INTI International University
by: Chuah, Eric Han Lim
Published: (2016)
by: Chuah, Eric Han Lim
Published: (2016)
A Student Life at INTI International University Volume 1 (Coffee Table Book)
by: Song, Kuok Thong
Published: (2022)
by: Song, Kuok Thong
Published: (2022)
Internal customers' satisfaction towards service quality management at ecotourism destinations
by: Lee, Wen Yuan
Published: (2011)
by: Lee, Wen Yuan
Published: (2011)
Case Study Of Inti Universal Holdings Bhd
by: S.Govindarajo, Normala
Published: (2008)
by: S.Govindarajo, Normala
Published: (2008)
Job satisfaction and job-hopping behaviour among employees of
casual dining restaurant / Nathalie Joan Jules, Hazrina Ghazali and
Mohhidin Othman
by: Jules, Nathalie Joan, et al.
Published: (2017)
by: Jules, Nathalie Joan, et al.
Published: (2017)
Investigation on Viability of Solar Panel Covered Carpark Project for Inti International University
by: Tan, Chih Yong, et al.
Published: (2019)
by: Tan, Chih Yong, et al.
Published: (2019)
Effects Of Sensory Marketing
On Customer’s Future
Behavioral Intentions
In Casual Dining Restaurant
by: Sulaiman, Suria
Published: (2020)
by: Sulaiman, Suria
Published: (2020)
Isolation of Antibiotic-Resistant Bacteria from the Toilet Door Handles in INTI International University
by: Kong, Melissa Suk Yi
Published: (2016)
by: Kong, Melissa Suk Yi
Published: (2016)
Developing a Car Park with Introducing Interlocking Concrete Block at INTI International University
by: G., Ravinthiran
Published: (2015)
by: G., Ravinthiran
Published: (2015)
Perceived Justice With Service Recovery, Recovery Satisfaction And Loyalty In An Airline Company: The Moderating Role Of Failure Attributions
by: Davoud, Nikbin
Published: (2013)
by: Davoud, Nikbin
Published: (2013)
Service Quality And Customer Satisfaction: Rapid Kuantan In Kuantan Route, Malaysia
by: Liu, Yao, et al.
Published: (2014)
by: Liu, Yao, et al.
Published: (2014)
Perceived Service Quality and Satisfaction in Distance
Education
by: Latifah Abdol Latif,
Published: (2004)
by: Latifah Abdol Latif,
Published: (2004)
Theorising management accounting practices and service quality: the case of Malaysian health tourism hospital destinations
by: Hung, Woan Ting
Published: (2017)
by: Hung, Woan Ting
Published: (2017)
Influence of restaurant attributes towards perceived value and customer overall satisfaction at casual dining restaurants in Klang Valley
by: Ahmad, Faridah, et al.
Published: (2017)
by: Ahmad, Faridah, et al.
Published: (2017)
REISOLATION AND REIDENTIFICATION OF ANTIBIOTIC RESISTANT BACTERIA FROM THE TOILET DOOR HANDLES IN INTI INTERNATIONAL UNIVERSITY
by: Waisimon, Margret
Published: (2018)
by: Waisimon, Margret
Published: (2018)
Education service experience : from the aspects of students' satisfaction and loyalty
by: Liew , Kok Keong
Published: (2006)
by: Liew , Kok Keong
Published: (2006)
The Tourist Satisfaction Based On The Service Quality Of Tourism In Guizhou, China
by: Lim, Kim Yew, et al.
Published: (2019)
by: Lim, Kim Yew, et al.
Published: (2019)
Patient satisfaction as an indicator of service quality in malaysian public hospitals
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2009)
by: Abd. Manaf, Noor Hazilah, et al.
Published: (2009)
The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.
by: Zailani, Suhaiza, et al.
Published: (2006)
by: Zailani, Suhaiza, et al.
Published: (2006)
Service quality in Lanai Kijang based on the perception of the international guest / Shariha Roseley
by: Roseley, Shariha
Published: (2011)
by: Roseley, Shariha
Published: (2011)
The Influence Of Internal Customer Service Experience In Public Universities In Malaysia
by: Mamat, Mazlina
Published: (2015)
by: Mamat, Mazlina
Published: (2015)
Service Quality, Trust and Customer Satisfaction on Customer Loyalty: A Study of Banks in Malaysia
by: Chen, Kai
Published: (2012)
by: Chen, Kai
Published: (2012)
Expectation and perception of postgraduate students for service quality in UTM
by: Mohamad Tahar, Effaziela
Published: (2008)
by: Mohamad Tahar, Effaziela
Published: (2008)
The impact of perceived quality of online interaction on satisfaction of international student interactions in higher education
by: Wang, Xiaozhuan, et al.
Published: (2024)
by: Wang, Xiaozhuan, et al.
Published: (2024)
Hotel service recovery and service quality: Influences of corporate image and generational differences in the relationship between customer satisfaction and loyalty
by: Cheng, Boon Liat *, et al.
Published: (2017)
by: Cheng, Boon Liat *, et al.
Published: (2017)
Hotel Service Recovery and Service Quality: Influences of Corporate Image and Generational Differences in the Relationship between Customer Satisfaction and Loyalty
by: Cheng, Boon Liat, et al.
Published: (2017)
by: Cheng, Boon Liat, et al.
Published: (2017)
The Services Quality Influence the Satisfaction of SMEs and fees Paid on Non-Audit Services Provided by Small and Medium Practitioners (SMPS)
by: Yuvaraj, Ganesan, et al.
Published: (2017)
by: Yuvaraj, Ganesan, et al.
Published: (2017)
Iso 9000 Implementation And Perceived
Organisational Outcome: The Case Of
A Service Organisation
by: Abdul Latif, Jasni, et al.
Published: (2003)
by: Abdul Latif, Jasni, et al.
Published: (2003)
Isolation of AntiBiotic Resistant Bacteria From The Handphones of Male and Female Users in INTI International University
by: Lithiya, Letchumy Thiagu
Published: (2017)
by: Lithiya, Letchumy Thiagu
Published: (2017)
The impact of product quality, service quality, price and location on satisfaction and behavioural intentions in housing industry:the moderating role of delivery systems / Aziam Mustafa
by: Mustafa, Aziam
Published: (2015)
by: Mustafa, Aziam
Published: (2015)
Exploring the influence of service quality (sq) on patient satisfaction (ps) : a case study of universiti malaysia pahang health centre (umphc)
by: Khairul Salleh, Abdul Basit
Published: (2022)
by: Khairul Salleh, Abdul Basit
Published: (2022)
Similar Items
-
Implementation And Challenges Of Human Resource Information System (HRIS) In INTI International University College
by: Liew, Peh Ting
Published: (2009) -
INTI's international business students on foreign internship
Published: (2011) -
Influence of environmental value, environment leadership, stakeholders’ participations on green service delivery and sustainability performance among casual dining restaurants
by: Nawang Mustapen, Rosini
Published: (2021) -
INTI International University Campus (INTI-IU) Security Monitoring System With Face Recognition Technology
by: Yap, Choi Sen, et al.
Published: (2020) -
The Relationship Between the Distance from University and the Participation of INTI International University Students
by: Leong, X.L., et al.
Published: (2018)