Quantifying Public E-Participation through Social Media in Government Decision Making
The evolution of Information and Communication Technology (ICT) has enabled governments to implement online services, enhancing citizen participation in decision-making. Within e-government initiatives, e-participation plays a critical role in shaping public policies. However, a significant gap rema...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English English |
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INTI International University
2025
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/2126/ http://eprints.intimal.edu.my/2126/2/667 http://eprints.intimal.edu.my/2126/3/ij2025_04r.pdf |
| _version_ | 1848766976050069504 |
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| author | Hapini, Awang Isyaku Uba, Haruna Maslinda, Mohd Nadzir Osman, Ghazali Nur Suhaili, Mansor Mohamad Fadli, Zolkipli |
| author_facet | Hapini, Awang Isyaku Uba, Haruna Maslinda, Mohd Nadzir Osman, Ghazali Nur Suhaili, Mansor Mohamad Fadli, Zolkipli |
| author_sort | Hapini, Awang |
| building | INTI Institutional Repository |
| collection | Online Access |
| description | The evolution of Information and Communication Technology (ICT) has enabled governments to implement online services, enhancing citizen participation in decision-making. Within e-government initiatives, e-participation plays a critical role in shaping public policies. However, a significant gap remains—the lack of a reliable instrument to measure and assess public e-participation through social media in government decision-making. Existing studies have explored e-participation factors but have not provided a validated tool for systematically evaluating this engagement. This study aims to bridge this gap by developing a reliable instrument based on a pilot study. A structured survey instrument was designed and validated through expert review and a pilot study involving 35 respondents. Statistical validation confirmed high construct reliability (Cronbach’s alpha > 0.6), ensuring the instrument's suitability for further research and practical application. The findings contribute to both academic literature and policymaking by providing a validated framework for assessing and enhancing citizen engagement in e-government. |
| first_indexed | 2025-11-14T11:58:55Z |
| format | Article |
| id | intimal-2126 |
| institution | INTI International University |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T11:59:42Z |
| publishDate | 2025 |
| publisher | INTI International University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | intimal-21262025-07-23T06:17:41Z http://eprints.intimal.edu.my/2126/ Quantifying Public E-Participation through Social Media in Government Decision Making Hapini, Awang Isyaku Uba, Haruna Maslinda, Mohd Nadzir Osman, Ghazali Nur Suhaili, Mansor Mohamad Fadli, Zolkipli QA75 Electronic computers. Computer science QA76 Computer software ZA4050 Electronic information resources The evolution of Information and Communication Technology (ICT) has enabled governments to implement online services, enhancing citizen participation in decision-making. Within e-government initiatives, e-participation plays a critical role in shaping public policies. However, a significant gap remains—the lack of a reliable instrument to measure and assess public e-participation through social media in government decision-making. Existing studies have explored e-participation factors but have not provided a validated tool for systematically evaluating this engagement. This study aims to bridge this gap by developing a reliable instrument based on a pilot study. A structured survey instrument was designed and validated through expert review and a pilot study involving 35 respondents. Statistical validation confirmed high construct reliability (Cronbach’s alpha > 0.6), ensuring the instrument's suitability for further research and practical application. The findings contribute to both academic literature and policymaking by providing a validated framework for assessing and enhancing citizen engagement in e-government. INTI International University 2025-03 Article PeerReviewed text en cc_by_4 http://eprints.intimal.edu.my/2126/2/667 text en cc_by_4 http://eprints.intimal.edu.my/2126/3/ij2025_04r.pdf Hapini, Awang and Isyaku Uba, Haruna and Maslinda, Mohd Nadzir and Osman, Ghazali and Nur Suhaili, Mansor and Mohamad Fadli, Zolkipli (2025) Quantifying Public E-Participation through Social Media in Government Decision Making. INTI JOURNAL, 2025 (04). pp. 1-10. ISSN e2600-7320 https://intijournal.intimal.edu.my |
| spellingShingle | QA75 Electronic computers. Computer science QA76 Computer software ZA4050 Electronic information resources Hapini, Awang Isyaku Uba, Haruna Maslinda, Mohd Nadzir Osman, Ghazali Nur Suhaili, Mansor Mohamad Fadli, Zolkipli Quantifying Public E-Participation through Social Media in Government Decision Making |
| title | Quantifying Public E-Participation through Social Media in Government Decision Making |
| title_full | Quantifying Public E-Participation through Social Media in Government Decision Making |
| title_fullStr | Quantifying Public E-Participation through Social Media in Government Decision Making |
| title_full_unstemmed | Quantifying Public E-Participation through Social Media in Government Decision Making |
| title_short | Quantifying Public E-Participation through Social Media in Government Decision Making |
| title_sort | quantifying public e-participation through social media in government decision making |
| topic | QA75 Electronic computers. Computer science QA76 Computer software ZA4050 Electronic information resources |
| url | http://eprints.intimal.edu.my/2126/ http://eprints.intimal.edu.my/2126/ http://eprints.intimal.edu.my/2126/2/667 http://eprints.intimal.edu.my/2126/3/ij2025_04r.pdf |