APA (7th ed.) Citation

Chong, S. T., Ooi, K. B., Chong, A. Y. L., & Tan, B. I. (2009). TQM and Competitive Advantage: A Review and Research Agenda. Society for Alliance, Fidelity & Advancement.

Chicago Style (17th ed.) Citation

Chong, Sze Thiam, Keng Boon Ooi, Alain Yee Loong Chong, and Boon In Tan. TQM and Competitive Advantage: A Review And Research Agenda. Society for Alliance, Fidelity & Advancement, 2009.

MLA (9th ed.) Citation

Chong, Sze Thiam, et al. TQM and Competitive Advantage: A Review And Research Agenda. Society for Alliance, Fidelity & Advancement, 2009.