Developing an integrated model
of TQM and HRM on KM
activities

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Developing an integrated model of TQM and HRM on KM activities

Purpose – The purpose of this paper is to develop an integrated model of total quality management (TQM) and human resource management (HRM) to elucidate the influence of TQM and HRM practices on knowledge management (KM) activities. Design/methodology/approach – The theory of KM serves as a start...

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Bibliographic Details
Main Authors:	Ooi, Keng Boon, Teh, Pei Lee
Format:	Article
Language:	English
Published:	Emerald Group Publishing Limited 2009
Subjects:	HD61 Risk Management
Online Access:	http://eprints.intimal.edu.my/201/ http://eprints.intimal.edu.my/201/1/2.pdf

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