TQM, knowledge management and collaborative commerce
adoption: A literature review and research framework

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TQM, knowledge management and collaborative commerce adoption: A literature review and research framework

This article discusses the influence of total quality management (TQM) and knowledge management (KM) on collaborative commerce (c-commerce) adoption. An extensive review of literature was carried out to develop an integrated model of TQM and KM to examine the influence of TQM and KM on c-commerce...

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Bibliographic Details
Main Authors:	Chong, Alain Yee Loong, Ooi, Keng Boon, Lin, Binshan, Teh, Pei Lee
Format:	Article
Language:	English
Published:	Taylor & Francis 2010
Subjects:	HD28 Management. Industrial Management
Online Access:	http://eprints.intimal.edu.my/199/ http://eprints.intimal.edu.my/199/1/6.pdf

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