Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency
The study aims to address the prevalent issue of navigation inefficiency within digital collaboration platforms, a critical factor affecting user productivity and satisfaction. This paper identifies research gaps and highlights the potential of multimodal AI Agents in revolutionising user experience...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English English |
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INTI International University
2024
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/1967/ http://eprints.intimal.edu.my/1967/1/ij2024_22r.pdf http://eprints.intimal.edu.my/1967/2/510 |
| _version_ | 1848766973625761792 |
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| author | Yiting, Qiu SiYuan, Chen Leong, Wai Yie |
| author_facet | Yiting, Qiu SiYuan, Chen Leong, Wai Yie |
| author_sort | Yiting, Qiu |
| building | INTI Institutional Repository |
| collection | Online Access |
| description | The study aims to address the prevalent issue of navigation inefficiency within digital collaboration platforms, a critical factor affecting user productivity and satisfaction. This paper identifies research gaps and highlights the potential of multimodal AI Agents in revolutionising user experience in these platforms. Specifically, the development of a ready-to-use AI Agent was designed for the DingTalk platform, capable of guiding users through various digital functionalities via conversational interfaces. By leveraging recent advancements in large language models (LLMs) and the concept of "Model as a Service" (MaaS), the proposed AI solution seeks to overcome current navigation obstacles, thereby enhancing the sustainability and effectiveness of digital work ecosystems. |
| first_indexed | 2025-11-14T11:58:14Z |
| format | Article |
| id | intimal-1967 |
| institution | INTI International University |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T11:59:39Z |
| publishDate | 2024 |
| publisher | INTI International University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | intimal-19672025-07-30T07:39:50Z http://eprints.intimal.edu.my/1967/ Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency Yiting, Qiu SiYuan, Chen Leong, Wai Yie Q Science (General) QA75 Electronic computers. Computer science QA76 Computer software The study aims to address the prevalent issue of navigation inefficiency within digital collaboration platforms, a critical factor affecting user productivity and satisfaction. This paper identifies research gaps and highlights the potential of multimodal AI Agents in revolutionising user experience in these platforms. Specifically, the development of a ready-to-use AI Agent was designed for the DingTalk platform, capable of guiding users through various digital functionalities via conversational interfaces. By leveraging recent advancements in large language models (LLMs) and the concept of "Model as a Service" (MaaS), the proposed AI solution seeks to overcome current navigation obstacles, thereby enhancing the sustainability and effectiveness of digital work ecosystems. INTI International University 2024-08 Article PeerReviewed text en cc_by_4 http://eprints.intimal.edu.my/1967/1/ij2024_22r.pdf text en cc_by_4 http://eprints.intimal.edu.my/1967/2/510 Yiting, Qiu and SiYuan, Chen and Leong, Wai Yie (2024) Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency. INTI JOURNAL, 2024 (22). pp. 1-11. ISSN e2600-7320 https://intijournal.intimal.edu.my |
| spellingShingle | Q Science (General) QA75 Electronic computers. Computer science QA76 Computer software Yiting, Qiu SiYuan, Chen Leong, Wai Yie Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency |
| title | Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency |
| title_full | Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency |
| title_fullStr | Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency |
| title_full_unstemmed | Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency |
| title_short | Creating a "Ready-to-Use" AI Agent for Navigating Digital Platform to Enhance Collaborative Efficiency |
| title_sort | creating a "ready-to-use" ai agent for navigating digital platform to enhance collaborative efficiency |
| topic | Q Science (General) QA75 Electronic computers. Computer science QA76 Computer software |
| url | http://eprints.intimal.edu.my/1967/ http://eprints.intimal.edu.my/1967/ http://eprints.intimal.edu.my/1967/1/ij2024_22r.pdf http://eprints.intimal.edu.my/1967/2/510 |