A Structural Analysis of the Relationship between TQM Practices and Product Innovation
The purpose of this paper is to examine the relationship between total quality management (TQM) practices and product innovation performance as perceived by managers in electrical and electronics (E&E) organizations in Malaysia. This study is based on empirical data collected from a survey of...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2010
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/195/ http://eprints.intimal.edu.my/195/1/2.pdf |
| _version_ | 1848766418189811712 |
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| author | Lee, Voon Hsien Ooi, Keng Boon Tan, Boon In Chong, Alain Yee Loong |
| author_facet | Lee, Voon Hsien Ooi, Keng Boon Tan, Boon In Chong, Alain Yee Loong |
| author_sort | Lee, Voon Hsien |
| building | INTI Institutional Repository |
| collection | Online Access |
| description | The purpose of this paper is to examine the relationship between total quality management
(TQM) practices and product innovation performance as perceived by managers in electrical and
electronics (E&E) organizations in Malaysia. This study is based on empirical data collected from
a survey of 125 managers of E&E firms. Structural equation modeling analysis is conducted to test
the research questions presented in this paper. Results reveal that leadership, strategic planning,
customer focus, information and analysis, human resource management, and process management
are positively associated with product innovation performance. Information and analysis is
perceived as a dominant TQM practice in improving firm’s performance on product innovation.
This analysis is especially vital for senior managers of E&E companies who want to establish
innovation capability. Senior managers can focus their efforts on TQM practices as means of
maximizing organizational gains via product innovation in the context of a competitive
environment. |
| first_indexed | 2025-11-14T11:50:50Z |
| format | Article |
| id | intimal-195 |
| institution | INTI International University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T11:50:50Z |
| publishDate | 2010 |
| publisher | Taylor & Francis Group |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | intimal-1952016-04-21T03:09:32Z http://eprints.intimal.edu.my/195/ A Structural Analysis of the Relationship between TQM Practices and Product Innovation Lee, Voon Hsien Ooi, Keng Boon Tan, Boon In Chong, Alain Yee Loong HD Industries. Land use. Labor The purpose of this paper is to examine the relationship between total quality management (TQM) practices and product innovation performance as perceived by managers in electrical and electronics (E&E) organizations in Malaysia. This study is based on empirical data collected from a survey of 125 managers of E&E firms. Structural equation modeling analysis is conducted to test the research questions presented in this paper. Results reveal that leadership, strategic planning, customer focus, information and analysis, human resource management, and process management are positively associated with product innovation performance. Information and analysis is perceived as a dominant TQM practice in improving firm’s performance on product innovation. This analysis is especially vital for senior managers of E&E companies who want to establish innovation capability. Senior managers can focus their efforts on TQM practices as means of maximizing organizational gains via product innovation in the context of a competitive environment. Taylor & Francis Group 2010 Article PeerReviewed text en http://eprints.intimal.edu.my/195/1/2.pdf Lee, Voon Hsien and Ooi, Keng Boon and Tan, Boon In and Chong, Alain Yee Loong (2010) A Structural Analysis of the Relationship between TQM Practices and Product Innovation. Asian Journal of Technology Innovation, 18 (1). pp. 73-96. ISSN 2158-6721 10.1080/19761597.2010.9668683 |
| spellingShingle | HD Industries. Land use. Labor Lee, Voon Hsien Ooi, Keng Boon Tan, Boon In Chong, Alain Yee Loong A Structural Analysis of the Relationship between TQM Practices and Product Innovation |
| title | A Structural Analysis of the Relationship between TQM
Practices and Product Innovation |
| title_full | A Structural Analysis of the Relationship between TQM
Practices and Product Innovation |
| title_fullStr | A Structural Analysis of the Relationship between TQM
Practices and Product Innovation |
| title_full_unstemmed | A Structural Analysis of the Relationship between TQM
Practices and Product Innovation |
| title_short | A Structural Analysis of the Relationship between TQM
Practices and Product Innovation |
| title_sort | structural analysis of the relationship between tqm
practices and product innovation |
| topic | HD Industries. Land use. Labor |
| url | http://eprints.intimal.edu.my/195/ http://eprints.intimal.edu.my/195/ http://eprints.intimal.edu.my/195/1/2.pdf |