Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)

Intended as an economic and development hub, the Hengqin Cooperation Zone aims to foster collaboration and integration between mainland China, Hong Kong, and Macao, serving as a platform for economic development and innovation among the three regions. The zone's development has increased...

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Main Authors: Weng, Chi Lei, Lampo, Alessandro
Format: Article
Language:English
English
Published: INTI International University 2024
Subjects:
Online Access:http://eprints.intimal.edu.my/1912/
http://eprints.intimal.edu.my/1912/2/268
http://eprints.intimal.edu.my/1912/3/ij2024_02r.pdf
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author Weng, Chi Lei
Lampo, Alessandro
author_facet Weng, Chi Lei
Lampo, Alessandro
author_sort Weng, Chi Lei
building INTI Institutional Repository
collection Online Access
description Intended as an economic and development hub, the Hengqin Cooperation Zone aims to foster collaboration and integration between mainland China, Hong Kong, and Macao, serving as a platform for economic development and innovation among the three regions. The zone's development has increased demand for financial services, often offered through fintech. There is, however, a lack of interoperability between the fintech services currently used in Macao and Hengqin. This may hinder Macao users' adoption of the technology. Thus, our research objective is to identify the factors determining Macao residents' adoption of fintech services in the area and provide insights for service providers, developers, and policymakers. A framework based on the Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) was used for this purpose. The responses of 103 Macao residents provided evidence that ease of use significantly and positively impacts the usefulness of the technology. This in turn influences attitudes towards fintech usage. Subjective norms and perceived behavioral control positively impact fintech adoption intentions. The fintech industry and the governments of Macao and Hengqin can work on improving technology's ease of use and usefulness. They can also promote them to Macao users, and provide the resources required for better access to fintech in the zone
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spelling intimal-19122025-07-30T03:19:39Z http://eprints.intimal.edu.my/1912/ Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China) Weng, Chi Lei Lampo, Alessandro HD Industries. Land use. Labor HD28 Management. Industrial Management QA75 Electronic computers. Computer science Intended as an economic and development hub, the Hengqin Cooperation Zone aims to foster collaboration and integration between mainland China, Hong Kong, and Macao, serving as a platform for economic development and innovation among the three regions. The zone's development has increased demand for financial services, often offered through fintech. There is, however, a lack of interoperability between the fintech services currently used in Macao and Hengqin. This may hinder Macao users' adoption of the technology. Thus, our research objective is to identify the factors determining Macao residents' adoption of fintech services in the area and provide insights for service providers, developers, and policymakers. A framework based on the Technology Acceptance Model (TAM) and Theory of Planned Behavior (TPB) was used for this purpose. The responses of 103 Macao residents provided evidence that ease of use significantly and positively impacts the usefulness of the technology. This in turn influences attitudes towards fintech usage. Subjective norms and perceived behavioral control positively impact fintech adoption intentions. The fintech industry and the governments of Macao and Hengqin can work on improving technology's ease of use and usefulness. They can also promote them to Macao users, and provide the resources required for better access to fintech in the zone INTI International University 2024-03-26 Article PeerReviewed text en cc_by_4 http://eprints.intimal.edu.my/1912/2/268 text en cc_by_4 http://eprints.intimal.edu.my/1912/3/ij2024_02r.pdf Weng, Chi Lei and Lampo, Alessandro (2024) Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China). INTI JOURNAL, 2024 (02). pp. 1-6. ISSN e2600-7320 https://intijournal.intimal.edu.my
spellingShingle HD Industries. Land use. Labor
HD28 Management. Industrial Management
QA75 Electronic computers. Computer science
Weng, Chi Lei
Lampo, Alessandro
Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)
title Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)
title_full Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)
title_fullStr Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)
title_full_unstemmed Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)
title_short Fintech Adoption: A Study of Users in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (China)
title_sort fintech adoption: a study of users in the guangdong-macao in-depth cooperation zone in hengqin (china)
topic HD Industries. Land use. Labor
HD28 Management. Industrial Management
QA75 Electronic computers. Computer science
url http://eprints.intimal.edu.my/1912/
http://eprints.intimal.edu.my/1912/
http://eprints.intimal.edu.my/1912/2/268
http://eprints.intimal.edu.my/1912/3/ij2024_02r.pdf