An In-Depth Analysis of Text Clustering Techniques for Identifying Potential Insurance Customers on Social Media: A Machine Learning Perspective
Social media has emerged as a transformative platform for the exchange and dissemination of information. Unlike conventional sources such as online news, social media often offers more real-time and current updates. Effectively harnessing the vast and diverse pool of unstructured data on these p...
| Main Authors: | Liew, Chun Kin, Goh, Ching Pang |
|---|---|
| Format: | Article |
| Language: | English English |
| Published: |
INTI International University
2023
|
| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/1884/ http://eprints.intimal.edu.my/1884/1/ij2023_71r.pdf http://eprints.intimal.edu.my/1884/2/136 |
Similar Items
An In-Depth Analysis of Text Clustering Techniques for Identifying Potential
Insurance Customers on Social Media: A Machine Learning Perspective
by: Liew, Chun Kin, et al.
Published: (2023)
by: Liew, Chun Kin, et al.
Published: (2023)
Clustering Based on Customers’ Behaviour in Accepting Personal Loan
using Unsupervised Machine Learning
by: Lim, Wai Ping, et al.
Published: (2023)
by: Lim, Wai Ping, et al.
Published: (2023)
Forecasting Member Churn in Medical Insurance
through Machine Learning Analysis
by: Chee, Wen Jet, et al.
Published: (2023)
by: Chee, Wen Jet, et al.
Published: (2023)
Service quality and customers’ patronage decision of healthcare insurance products: in-depth interview approach
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
An In-Depth Analysis of Lightweight Chassis Design for Electric Scooters
Using Trellis Frame Structures
by: Goh, Ching Pang, et al.
Published: (2023)
by: Goh, Ching Pang, et al.
Published: (2023)
The Influence of Customer Relationship Management on Customer Retention in the Insurance Sector, Malaysia
by: Xing, Liew, et al.
Published: (2019)
by: Xing, Liew, et al.
Published: (2019)
Machine Learning in Sports: Identifying Potential Archers
by: Rabiu Muazu, Musa, et al.
Published: (2019)
by: Rabiu Muazu, Musa, et al.
Published: (2019)
Software module clustering: An in-depth literature analysis
by: Qusay I., Sarhan, et al.
Published: (2022)
by: Qusay I., Sarhan, et al.
Published: (2022)
Identifying rhythms in musical texts
by: Smyth, William Fennell, et al.
Published: (2008)
by: Smyth, William Fennell, et al.
Published: (2008)
Voice of customers: Text analysis of hotel customer
reviews (cleanliness, overall environment & value for
money)
by: Chan, Nicholas Kin Whai, et al.
Published: (2017)
by: Chan, Nicholas Kin Whai, et al.
Published: (2017)
Identifying PTSD symptoms using machine learning techniques on social media
by: Muhamad Aiman, Ibrahim, et al.
Published: (2023)
by: Muhamad Aiman, Ibrahim, et al.
Published: (2023)
Identifying And Classifying Unknown Words In Malay Texts.
by: Bali, Ranaivo-Malançon, et al.
Published: (2007)
by: Bali, Ranaivo-Malançon, et al.
Published: (2007)
The Customer Acceptance of Online Insurance in Malaysia
by: Tan, Chye Ting
Published: (2012)
by: Tan, Chye Ting
Published: (2012)
Identifying Clusters Of Users In Twitter Dataset
by: Heidarian, Arash
Published: (2011)
by: Heidarian, Arash
Published: (2011)
Stochastic modelling of abrasive waterjet controlled-depth machining
by: Lozano Torrubia, Pablo
Published: (2016)
by: Lozano Torrubia, Pablo
Published: (2016)
Cluster analysis for identifying obesity subgroups in health and nutritional status survey data
by: Khalil, Usman, et al.
Published: (2021)
by: Khalil, Usman, et al.
Published: (2021)
Customer preferences in selecting insurance company through insurance brokers (Eastgate Insurance Brokers Sdn.Bhd) / Fadzillah Elliani Md Azam
by: Md Azam, Fadzillah Elliani
Published: (2010)
by: Md Azam, Fadzillah Elliani
Published: (2010)
Customer segmentation on clustering algorithms
by: Toh, Wei Xuan
Published: (2023)
by: Toh, Wei Xuan
Published: (2023)
Dynamic pricing in regulated automobile insurance markets with heterogeneous insurers: Strategies nice versus nasty for customers
by: Li, C., et al.
Published: (2012)
by: Li, C., et al.
Published: (2012)
Text clustering for reducing semantic information in Malay semantic representation
by: Tuan Norhafizah Tuan Zakaria,, et al.
Published: (2020)
by: Tuan Norhafizah Tuan Zakaria,, et al.
Published: (2020)
A New Evolving Tree for Text Document Clustering and Visualization
by: Wui, Lee Chang, et al.
Published: (2013)
by: Wui, Lee Chang, et al.
Published: (2013)
A survey of text mining in social media facebook and twitter perspectives
by: Said A., Salloum, et al.
Published: (2017)
by: Said A., Salloum, et al.
Published: (2017)
In-depth review on machine learning models for long-term flood forecasting
by: Khairudin, Nazli Mohd, et al.
Published: (2022)
by: Khairudin, Nazli Mohd, et al.
Published: (2022)
Customer knowledge management, trust, commitment and customer lifetime value in islamic insurance industry
by: Abu Hassan, Lailatul Faizah, et al.
Published: (2012)
by: Abu Hassan, Lailatul Faizah, et al.
Published: (2012)
Text to Image Generation Using Machine Learning
by: Rishab, Tiwari, et al.
Published: (2024)
by: Rishab, Tiwari, et al.
Published: (2024)
Identifying cues to deception in Islamic websites text-based content and design
by: Ahmed Mohamed, Fatima, et al.
Published: (2018)
by: Ahmed Mohamed, Fatima, et al.
Published: (2018)
Group hospital and surgical insurance: a case study on customer satisfaction towards the insurer / Muhammad Afiq Khalid
by: Khalid, Muhammad Afiq
Published: (2010)
by: Khalid, Muhammad Afiq
Published: (2010)
Factor determining customers' repurchase intention of healthcare insurance products
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Determinants of customer satisfaction in takaful (Islamic Insurance) services in Malaysia
by: Zaida Farhana Mohd Shaladdin,, et al.
Published: (2018)
by: Zaida Farhana Mohd Shaladdin,, et al.
Published: (2018)
Determinants of customer satisfaction in conventional insurance services: The case of Malaysia
by: Lai, Mei Hsien, et al.
Published: (2014)
by: Lai, Mei Hsien, et al.
Published: (2014)
Text-based emotion prediction system using machine learning approach
by: Ahmad Fakhri, Ab. Nasir, et al.
Published: (2020)
by: Ahmad Fakhri, Ab. Nasir, et al.
Published: (2020)
Feature Selection And Enhanced Krill Herd Algorithm For Text Document Clustering
by: Abualigah, Laith Mohammad Qasim
Published: (2018)
by: Abualigah, Laith Mohammad Qasim
Published: (2018)
Improved Multi-Verse Optimizer In Text Document Clustering For Topic Extraction
by: Abasi, Ammar Kamal Mousa
Published: (2021)
by: Abasi, Ammar Kamal Mousa
Published: (2021)
Identifying and understanding the media discourse of Hezbollah
by: El Zein, Hatem
Published: (2014)
by: El Zein, Hatem
Published: (2014)
Social media usage and interactions: an in-depth interview on BERSIH 2.0 social media visual framing
by: Shamsiah Abd Kadir,, et al.
Published: (2023)
by: Shamsiah Abd Kadir,, et al.
Published: (2023)
A machine learning framework for automated text categorization
by: Bong, Chih How
Published: (2001)
by: Bong, Chih How
Published: (2001)
Machine learning approach in identifying speed breakers for autonomous driving: an overview
by: Choong, Chun Sern, et al.
Published: (2018)
by: Choong, Chun Sern, et al.
Published: (2018)
Factors determining customers’ repurchase intention of healthcare insurance products in Malaysia
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
by: Rahman, Muhammad Sabbir, et al.
Published: (2014)
Customer satisfaction with service delivery in the life insurance industry:an empirical study
by: Norazah Mohd Suki,
Published: (2013)
by: Norazah Mohd Suki,
Published: (2013)
The factors of influencing customer experience towards service quality of insurance agents
by: Lau, Hui Yi
Published: (2022)
by: Lau, Hui Yi
Published: (2022)
Similar Items
-
An In-Depth Analysis of Text Clustering Techniques for Identifying Potential
Insurance Customers on Social Media: A Machine Learning Perspective
by: Liew, Chun Kin, et al.
Published: (2023) -
Clustering Based on Customers’ Behaviour in Accepting Personal Loan
using Unsupervised Machine Learning
by: Lim, Wai Ping, et al.
Published: (2023) -
Forecasting Member Churn in Medical Insurance
through Machine Learning Analysis
by: Chee, Wen Jet, et al.
Published: (2023) -
Service quality and customers’ patronage decision of healthcare insurance products: in-depth interview approach
by: Rahman, Muhammad Sabbir, et al.
Published: (2014) -
An In-Depth Analysis of Lightweight Chassis Design for Electric Scooters
Using Trellis Frame Structures
by: Goh, Ching Pang, et al.
Published: (2023)