Effect of Process Management and Planning and Control on Customer
Relations in Assessing Readiness to Deploy Lean Manufacturing Techniques
within SMEs: SMART PLS-SEM Approach

QR Code

Effect of Process Management and Planning and Control on Customer Relations in Assessing Readiness to Deploy Lean Manufacturing Techniques within SMEs: SMART PLS-SEM Approach

Most lean initiatives failed because of poor readiness assessments of processes and planning which hinder customer relations. To mitigate such occurrences, the study analyzes the effect of process management, planning and control on customer relations within manufacturing SMEs, aimed to ensure...

Full description

Bibliographic Details
Main Author:	Mohammed, Inuwa
Format:	Article
Language:	English English
Published:	INTI International University 2023
Subjects:	H Social Sciences (General) HD28 Management. Industrial Management HF Commerce
Online Access:	http://eprints.intimal.edu.my/1856/ http://eprints.intimal.edu.my/1856/1/ij2023_69r.pdf http://eprints.intimal.edu.my/1856/2/134

Similar Items

Developing and validating measurement for lean manufacturing sustenance strategies: The PLS-SEM approach
by: Norhana, Mohd Aripin, et al.
Published: (2023)

Lean manufacturing practices for operational and business performance : A PLS-SEM modeling analysis
by: Shrikant, Panigrahi, et al.
Published: (2023)

Organizational Readiness for Change to Lean Initiatives Amongst Nigerian Manufacturing SMEs: Literature Review and Questionnaire Pre-test
by: Mohammed, Inuwa, et al.
Published: (2023)

Developing and validating lean manufacturing constructs: an SEM approach
by: Nawanir, Gusman, et al.
Published: (2018)

Lean Manufacturing Readiness Amongst Smes In Bauchi Region, Nigeria: An Analysis Of The Socio-technical Environmental Framework
by: Inuwa, Mohammed
Published: (2022)

The determinants of Waqf sustainability in Malaysia: A PLS-SEM analysis
by: Noraina Mazuin, Sapuan, et al.
Published: (2021)

Evaluating smart manufacturing readiness: A maturity model perspective
by: Hammad, Muhammad Yahya, et al.
Published: (2025)

Revisiting Attitude towards Advertising, its Antecedent and Outcome: A Two-Stage Approach using PLS-SEM
by: Ting, Hiram, et al.
Published: (2015)

Modeling the construction readiness parameters for abandoned housing projects in Malaysia: PLS-SEM approach
by: N. Aishah, Abdul-Rahman, et al.
Published: (2024)

Driving Factors Of Industry 4.0 Readiness Among Manufacturing Smes In Malaysia
by: Annie, Wong Pooi Hang
Published: (2022)

Developing and validating measurement for manufacturing flexibility implementation strategies: The PLS-SEM approach
by: Mohd Ghazali, Maarof, et al.
Published: (2023)

Systematic literature review: Lean ergonomics analysis in small & medium enterprises (SMEs) manufacturing sector
by: Norhana, Mohd Aripin, et al.
Published: (2024)

Factors influencing non-green consumers’ purchase intention: A partial least squares structural equation modelling (PLS-SEM) approach
by: Siti Munerah, A. K. *, et al.
Published: (2021)

Assessing perceived business success as a reflective-formative (Type II) second-order construct using PLS-SEM approach
by: Tehseen, Shehnaz *, et al.
Published: (2019)

Structural model robustness checks in PLS-SEM
by: Sarstedt, Marko, et al.
Published: (2020)

Exploring the drivers of social media marketing in Malaysian islamic banks: An analysis via Smart PLS approach
by: Mohd Thas Thaker, Hassanudin *, et al.
Published: (2020)

Lean culture for a successful lean manufacturing implementation: An empirical evidence from Malaysian manufacturing industry
by: Norhana, Mohd Aripin, et al.
Published: (2023)

A primer on the conditional mediation analysis in PLS-SEM
by: Cheah, Jun Hwa, et al.
Published: (2021)

Linking safety knowledge, attitude, and behaviour among manufacturing workers in Malaysia: a PLS predict approach
by: Syazwan Syah, Zulkifly, et al.
Published: (2025)

Applicability of Manufacturing Lean Tools in Service Operations
by: Sorooshian, Shahryar, et al.
Published: (2017)

Sustenance strategies for lean manufacturing implementation in Malaysian manufacturing industries
by: Norhana, Mohd Aripin, et al.
Published: (2022)

A systematic planning scheme for deployment of technology combined lean implementation framework
by: Rafique, M.Z., et al.
Published: (2022)

Predictive model assessment in PLS-SEM: guidelines for using PLSpredict
by: Shmueli, Galit, et al.
Published: (2019)

Sustenance Strategies for Lean Manufacturing Implementation in Malaysian Manufacturing Industries
by: Norhana, Mohd Aripin, et al.
Published: (2024)

Measuring Productivity By Integrating Lean Production With Agile Manufacturing
by: Babaeizadeh Malmiry, Roozbeh
Published: (2011)

A Study on the Readiness and Feasibility of Implementing E-HRM in the SMEs in Malaysia
by: Lai Wan, Hooi, et al.
Published: (2006)

Lean manufacturing system at Rainbow Enterprise
by: Mohd Alwi, Norhayati, et al.
Published: (2020)

The relationship between lean manufacturing and firm performance : a study of manufacturing companies in Sweden / Kristina Granstrom.
by: Granstrom, Kristina
Published: (2010)

Production improvement in ACM manufacturing company using lean manufacturing approach
by: Sidek, Kamsidi @ Abd Malek
Published: (2013)

The evaluation of lean manufacturing implementation and their impact to manufacturing performance
by: Adesta, Erry Yulian Triblas, et al.
Published: (2018)

Modelling the WELL building concepts for office environments : PLS-SEM approach
by: Tan, Carmen Y.M., et al.
Published: (2023)

PLS-SEM in Information Systems Research: A Comprehensive Methodological Reference
by: Al-Emran, Mostafa, et al.
Published: (2019)

How to specify, estimate, and validate higher-order constructs in PLS-SEM
by: Sarstedt, Marko, et al.
Published: (2019)

Sustaining factors for lean manufacturing excellence : an explanatory mixed methods study
by: Norhana, Mohd Aripin
Published: (2023)

Movers and shakers: Leadership attributes for a successful lean manufacturing implementation
by: Norhana, Mohd Aripin, et al.
Published: (2023)

Effects of lean practices and knowledge sharing on performance of food manufacturers
by: Repin@Rebin, Muhamad Fadzil
Published: (2022)

Credit access, tax structure and the performance of Malaysian manufacturing SMEs
by: Cheong, Calvin W. H. *, et al.
Published: (2020)

The implementation of lean manufacturing in Malaysian automotive industry
by: S., Ahmad Fakhri, et al.
Published: (2012)

Modeling the WELL concepts for residential buildings in developing countries: PLS-SEM approach
by: Salma Husna, Zamani, et al.
Published: (2025)

Improvement model framework of urban agriculture program in Malaysia: PLS-SEM analysis
by: Yusuf, Munifah Siti Amira, et al.
Published: (2024)