Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia
Requirements analysis (requirements engineering) is the process of determining user expectations for a new or modified product. It is usually a team effort and demands a variety of human soft skills, such as critical thinking, communication, and judgment. The research that we carried out is about em...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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INTI International University
2023
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| Subjects: | |
| Online Access: | http://eprints.intimal.edu.my/1853/ http://eprints.intimal.edu.my/1853/1/jods2023_26.pdf |
| _version_ | 1848766853132845056 |
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| author | Marlindawati, . Ratu Citra, Arsalina |
| author_facet | Marlindawati, . Ratu Citra, Arsalina |
| author_sort | Marlindawati, . |
| building | INTI Institutional Repository |
| collection | Online Access |
| description | Requirements analysis (requirements engineering) is the process of determining user expectations for a new or modified product. It is usually a team effort and demands a variety of human soft skills, such as critical thinking, communication, and judgment. The research that we carried out is about email communication that needs to be established in a local water company namely PDAM Tirta Musi Palembang due to the lack of a fast, low-cost, accessible platform of communication in the company. Email communication or correspondence is essential because they are a reliable, valid, and authentic source of information This research aims to determine the requirement analysis and solutions in the form of procedures for managing incoming and outgoing mail at a local water company, namely PDAM Tirta Musi Palembang. The method that we used was descriptive observation and analysis, data collection techniques carried out by interviews, observation, and documentation review. Our study shows that the solutions to the current problem can be reduced by developing an incoming and outgoing email management system. Based on the user evaluation results, the perspective of usability and security of this system is necessary. |
| first_indexed | 2025-11-14T11:57:44Z |
| format | Article |
| id | intimal-1853 |
| institution | INTI International University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T11:57:44Z |
| publishDate | 2023 |
| publisher | INTI International University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | intimal-18532023-12-05T08:23:02Z http://eprints.intimal.edu.my/1853/ Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia Marlindawati, . Ratu Citra, Arsalina Q Science (General) QA76 Computer software Requirements analysis (requirements engineering) is the process of determining user expectations for a new or modified product. It is usually a team effort and demands a variety of human soft skills, such as critical thinking, communication, and judgment. The research that we carried out is about email communication that needs to be established in a local water company namely PDAM Tirta Musi Palembang due to the lack of a fast, low-cost, accessible platform of communication in the company. Email communication or correspondence is essential because they are a reliable, valid, and authentic source of information This research aims to determine the requirement analysis and solutions in the form of procedures for managing incoming and outgoing mail at a local water company, namely PDAM Tirta Musi Palembang. The method that we used was descriptive observation and analysis, data collection techniques carried out by interviews, observation, and documentation review. Our study shows that the solutions to the current problem can be reduced by developing an incoming and outgoing email management system. Based on the user evaluation results, the perspective of usability and security of this system is necessary. INTI International University 2023-12 Article PeerReviewed text en cc_by_4 http://eprints.intimal.edu.my/1853/1/jods2023_26.pdf Marlindawati, . and Ratu Citra, Arsalina (2023) Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia. Journal of Data Science, 2023 (26). pp. 1-9. ISSN 2805-5160 http://ipublishing.intimal.edu.my/jods.html |
| spellingShingle | Q Science (General) QA76 Computer software Marlindawati, . Ratu Citra, Arsalina Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia |
| title | Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia |
| title_full | Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia |
| title_fullStr | Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia |
| title_full_unstemmed | Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia |
| title_short | Requirement Analysis and Solutions for Incoming and Outgoing Mail System for Local Water Company in Palembang, Indonesia |
| title_sort | requirement analysis and solutions for incoming and outgoing mail system for local water company in palembang, indonesia |
| topic | Q Science (General) QA76 Computer software |
| url | http://eprints.intimal.edu.my/1853/ http://eprints.intimal.edu.my/1853/ http://eprints.intimal.edu.my/1853/1/jods2023_26.pdf |