Sentiment Analysis on Users' Satisfaction for Mobile Banking Apps in Malaysia

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Sentiment Analysis on Users' Satisfaction for Mobile Banking Apps in Malaysia

A service offered by a bank or other financial institution that enables its users to execute financial transactions remotely using a mobile device, such as a smartphone or tablet, is known as mobile banking. The bank provides many mobile banking apps in Malaysia, such as CIMBClicks, Maybank2U, etc....

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Bibliographic Details
Main Authors:	Misinem, ., Tri Basuki, Kurniawan, Mohd Zaki, Zakaria, Muhammad Aqil Azfar, Uzailee
Format:	Article
Language:	English
Published:	INTI International University 2022
Subjects:	QA75 Electronic computers. Computer science QA76 Computer software
Online Access:	http://eprints.intimal.edu.my/1665/ http://eprints.intimal.edu.my/1665/1/jods2022_11.pdf

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