Cheng, B. L., Mansori, S., & Cham, T. H. (2014). The Associations Between Service Quality, Corporate Image, Customer Satisfaction, and Loyalty: Evidence From the Malaysian Hotel Industry. Taylor & Francis Group.
Chicago Style (17th ed.) CitationCheng, Boon Liat, Shaheen Mansori, and Tat Huei Cham. The Associations Between Service Quality, Corporate Image, Customer Satisfaction, And Loyalty: Evidence From the Malaysian Hotel Industry. Taylor & Francis Group, 2014.
MLA (9th ed.) CitationCheng, Boon Liat, et al. The Associations Between Service Quality, Corporate Image, Customer Satisfaction, And Loyalty: Evidence From the Malaysian Hotel Industry. Taylor & Francis Group, 2014.
Warning: These citations may not always be 100% accurate.