Twitter Sentiment Analysis on Automotive Companies

Many users would use social media to express their opinions on their products or services. The expression can be good or bad. This project proposed a sentiment analysis on the automotive company where the users' opinions are analysed through this feedback. The data are collected from the social...

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Main Authors: Mohd Zaki, Zakaria, Tri Basuki, Kurniawan, Misinem, ., Azizah, Soh
Format: Article
Language:English
Published: INTI International University 2022
Subjects:
Online Access:http://eprints.intimal.edu.my/1634/
http://eprints.intimal.edu.my/1634/1/jods2022_06.pdf
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author Mohd Zaki, Zakaria
Tri Basuki, Kurniawan
Misinem, .
Azizah, Soh
author_facet Mohd Zaki, Zakaria
Tri Basuki, Kurniawan
Misinem, .
Azizah, Soh
author_sort Mohd Zaki, Zakaria
building INTI Institutional Repository
collection Online Access
description Many users would use social media to express their opinions on their products or services. The expression can be good or bad. This project proposed a sentiment analysis on the automotive company where the users' opinions are analysed through this feedback. The data are collected from the social media of Twitter and followed by data mining techniques which are tokenization, removing stop words, and stemming. A sentiment classifier is implemented after the data have been converted into valuable data. Naïve Bayes classification is employed in this project by using Python language. Based on the dataset that we use, the article may analyse market demand for the automobile industry. According to the findings, Honda and Mazda had the highest positive sentiment, with more than 85 percent. This project is beneficial to the automotive industry, especially to teams' production. This finding supports a better understanding between the industry and their customer, to enhance the business strategies and find out the weaknesses.
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spelling intimal-16342024-05-07T09:40:04Z http://eprints.intimal.edu.my/1634/ Twitter Sentiment Analysis on Automotive Companies Mohd Zaki, Zakaria Tri Basuki, Kurniawan Misinem, . Azizah, Soh T Technology (General) TA Engineering (General). Civil engineering (General) Many users would use social media to express their opinions on their products or services. The expression can be good or bad. This project proposed a sentiment analysis on the automotive company where the users' opinions are analysed through this feedback. The data are collected from the social media of Twitter and followed by data mining techniques which are tokenization, removing stop words, and stemming. A sentiment classifier is implemented after the data have been converted into valuable data. Naïve Bayes classification is employed in this project by using Python language. Based on the dataset that we use, the article may analyse market demand for the automobile industry. According to the findings, Honda and Mazda had the highest positive sentiment, with more than 85 percent. This project is beneficial to the automotive industry, especially to teams' production. This finding supports a better understanding between the industry and their customer, to enhance the business strategies and find out the weaknesses. INTI International University 2022-06 Article PeerReviewed text en cc_by_4 http://eprints.intimal.edu.my/1634/1/jods2022_06.pdf Mohd Zaki, Zakaria and Tri Basuki, Kurniawan and Misinem, . and Azizah, Soh (2022) Twitter Sentiment Analysis on Automotive Companies. Journal of Data Science, 2022 (06). pp. 1-12. ISSN 2805-5160 http://ipublishing.intimal.edu.my/jods.html
spellingShingle T Technology (General)
TA Engineering (General). Civil engineering (General)
Mohd Zaki, Zakaria
Tri Basuki, Kurniawan
Misinem, .
Azizah, Soh
Twitter Sentiment Analysis on Automotive Companies
title Twitter Sentiment Analysis on Automotive Companies
title_full Twitter Sentiment Analysis on Automotive Companies
title_fullStr Twitter Sentiment Analysis on Automotive Companies
title_full_unstemmed Twitter Sentiment Analysis on Automotive Companies
title_short Twitter Sentiment Analysis on Automotive Companies
title_sort twitter sentiment analysis on automotive companies
topic T Technology (General)
TA Engineering (General). Civil engineering (General)
url http://eprints.intimal.edu.my/1634/
http://eprints.intimal.edu.my/1634/
http://eprints.intimal.edu.my/1634/1/jods2022_06.pdf