Customer Satisfaction on Public Transportation in Penang, Malaysia

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Customer Satisfaction on Public Transportation in Penang, Malaysia

This paper reports the customers’ satisfaction about public transportation service in Penang, Malaysia. In this respect, some of the factors namely reliability, accessibility, safety and security are used to measure the customers’ satisfaction on bus service Rapid Penang, Malaysia. A survey was c...

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Bibliographic Details
Main Authors:	Sobanah Dhevi, Tharmalingam, Sai, Mei Ling, Vikniswari, Vija-Kumaran, Kalai Vani, Kalimuthu, Suresh, Nodeson
Format:	Article
Language:	English English
Published:	INTI International University 2022
Subjects:	H Social Sciences (General) HE Transportation and Communications HF Commerce
Online Access:	http://eprints.intimal.edu.my/1626/ http://eprints.intimal.edu.my/1626/1/ij2022_19r.pdf http://eprints.intimal.edu.my/1626/2/157

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