| Summary: | Burnout among Malaysia's medical front-line workers is the subject of this paper, which aims to
shed light on how the government hospital helps them stay motivated during this COVID-19 pandemic. In the
medical field, burnout depression is a rare and growing problem. Due to the COVID-19 pandemic, frontline
healthcare providers are at a higher risk of psychological stress and burnout. The excessive stress or
disappointment at government hospitals during this pandemic, the medical workers experienced a change in
motivation and loss of enthusiasm. Perhaps burnout is also more common among workers in high-stress jobs,
such as health-care workers (HCWs) during the COVID-19 pandemic. Motivated employees may be less
likely to burn out if they are motivated by intrinsic and extrinsic factors. A lack of support from superiors, a
lack of supplement facilities in the government hospital, a lack of provisional rewards for medical workers,
low self-esteem, and other factors contributed to the front-line workers' burnout. During the COVID-19
pandemic, physicians showed a high rate of burnout, while healthcare organizations should implement
preventive and intervention programmes. The case study questions provide valuable insights into the effects of
motivation on job burnout among medical frontline employees. By balancing employee needs, motivational
factors could emerge, preventing the desire for job burnout
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