A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level

Digitalization has transformed the way organizations run its routine business activities. Emerging digital tools are increasingly prevalent and these tools have substantial prospect to drive for enhance organizational operational efficiency and performance. Organizational operations are supported by...

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Main Authors: Mohd Fakhri, Mat Saad, Chua, Yoon Chen, Hiew, Sir Loon, Aziz Hasan, Hossain, Abubakar, Hamisu Shira, Nyamupanemunda, Larry
Format: Article
Language:English
Published: INTI International University 2020
Subjects:
Online Access:http://eprints.intimal.edu.my/1473/
http://eprints.intimal.edu.my/1473/1/ij2020_54.pdf
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author Mohd Fakhri, Mat Saad
Chua, Yoon Chen
Hiew, Sir Loon
Aziz Hasan, Hossain
Abubakar, Hamisu Shira
Nyamupanemunda, Larry
author_facet Mohd Fakhri, Mat Saad
Chua, Yoon Chen
Hiew, Sir Loon
Aziz Hasan, Hossain
Abubakar, Hamisu Shira
Nyamupanemunda, Larry
author_sort Mohd Fakhri, Mat Saad
building INTI Institutional Repository
collection Online Access
description Digitalization has transformed the way organizations run its routine business activities. Emerging digital tools are increasingly prevalent and these tools have substantial prospect to drive for enhance organizational operational efficiency and performance. Organizational operations are supported by Business Process Management (BPM) – which the automation capabilities are central in facilitating the competitive advantage of modern businesses. A prevalent theme in modern BPM is Robotic Process Automation (RPA). Through RPA approach, organizations can steer their ability to improve overall efficiency, qualitatively and quantitatively. This paper provides a fundamental exploratory study on RPA with a general overview, related techniques and approaches for RPA implementations, RPA applications existed in current business process and recognized improvements driven by RPA. Consequently, a summative outline of business operational functions relative to candidate of RPA applications is presented as an essential guide. The outlines and recommendations would be able to serve and assist practitioners who are venturing into RPA approach to be more oriented on the planning, assessing and deciding the candidate processes for RPA implementation.
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spelling intimal-14732024-03-22T07:21:36Z http://eprints.intimal.edu.my/1473/ A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level Mohd Fakhri, Mat Saad Chua, Yoon Chen Hiew, Sir Loon Aziz Hasan, Hossain Abubakar, Hamisu Shira Nyamupanemunda, Larry T Technology (General) TA Engineering (General). Civil engineering (General) TJ Mechanical engineering and machinery Digitalization has transformed the way organizations run its routine business activities. Emerging digital tools are increasingly prevalent and these tools have substantial prospect to drive for enhance organizational operational efficiency and performance. Organizational operations are supported by Business Process Management (BPM) – which the automation capabilities are central in facilitating the competitive advantage of modern businesses. A prevalent theme in modern BPM is Robotic Process Automation (RPA). Through RPA approach, organizations can steer their ability to improve overall efficiency, qualitatively and quantitatively. This paper provides a fundamental exploratory study on RPA with a general overview, related techniques and approaches for RPA implementations, RPA applications existed in current business process and recognized improvements driven by RPA. Consequently, a summative outline of business operational functions relative to candidate of RPA applications is presented as an essential guide. The outlines and recommendations would be able to serve and assist practitioners who are venturing into RPA approach to be more oriented on the planning, assessing and deciding the candidate processes for RPA implementation. INTI International University 2020 Article PeerReviewed text en cc_by_4 http://eprints.intimal.edu.my/1473/1/ij2020_54.pdf Mohd Fakhri, Mat Saad and Chua, Yoon Chen and Hiew, Sir Loon and Aziz Hasan, Hossain and Abubakar, Hamisu Shira and Nyamupanemunda, Larry (2020) A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level. INTI JOURNAL, 2020 (54). ISSN e2600-7320 http://intijournal.newinti.edu.my
spellingShingle T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
Mohd Fakhri, Mat Saad
Chua, Yoon Chen
Hiew, Sir Loon
Aziz Hasan, Hossain
Abubakar, Hamisu Shira
Nyamupanemunda, Larry
A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level
title A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level
title_full A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level
title_fullStr A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level
title_full_unstemmed A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level
title_short A Fundamental Review on Candidate Processes for Robotic Process Automation (RPA) at Operational Level
title_sort fundamental review on candidate processes for robotic process automation (rpa) at operational level
topic T Technology (General)
TA Engineering (General). Civil engineering (General)
TJ Mechanical engineering and machinery
url http://eprints.intimal.edu.my/1473/
http://eprints.intimal.edu.my/1473/
http://eprints.intimal.edu.my/1473/1/ij2020_54.pdf