Factors Influencing Customer’s Satisfaction towards Broadband Services

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Factors Influencing Customer’s Satisfaction towards Broadband Services

This study examined the factors that influenced the satisfaction of broadband services among service providers of broadband in Beijing, China. There is limited research literature on customer satisfaction with broadband in China. This is also the gap due to the limited literature on customer satisf...

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Bibliographic Details
Main Authors:	Li, Dawei, Wong, Chee Hoo, Lim, Kim Yew, Ng, Alex, Hou Hong
Format:	Article
Language:	English
Published:	INTI International University 2019
Subjects:	H Social Sciences (General) HD28 Management. Industrial Management
Online Access:	http://eprints.intimal.edu.my/1355/ http://eprints.intimal.edu.my/1355/1/ij2019_57.pdf

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