A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010

In this technology savvy world, the use of technology has become a common practice in organization even for personnel selection purpose. Among tools of selection that has begun utilising technologies for its medium is the employment interview which is most profound among the researchers as technolog...

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Main Author: Alias, Alizi
Format: Proceeding Paper
Language:English
Published: 2010
Subjects:
Online Access:http://irep.iium.edu.my/9357/
http://irep.iium.edu.my/9357/4/Full_paper_ICoHSE_2010_25_pages%5B1%5D.pdf
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author Alias, Alizi
author_facet Alias, Alizi
author_sort Alias, Alizi
building IIUM Repository
collection Online Access
description In this technology savvy world, the use of technology has become a common practice in organization even for personnel selection purpose. Among tools of selection that has begun utilising technologies for its medium is the employment interview which is most profound among the researchers as technology-mediated employment interview. The present study presents a systematic review of recent research on technology-mediated employment interview (i.e., interactive voice response interview, IVR; telephone interview, TI; videoconference interview, VI) in personnel selection with particular preference to applicant reactions. Via computer-assisted searches of social science databases, gateways, publications from relevant organizations, hand searched key journals and scanned reference lists, a total of five studies (3 experimental studies; 2 non-experimental studies) were selected and critically appraised. All studies demonstrated a mixed result. Three experimental studies found consistent results of negative applicant reactions on VI, but for TI, one study demonstrated positive applicant reactions while another study showed negative applicant reactions. With non-experimental studies, compared to VI and IVR, TI received consistent positive applicant reactions. All five studies had significant methodological flaws, particularly the absence of power calculations across all studies. With the insufficient, contradictory and methodologically flawed evidence, the present study noted several important key messages and further depict a hypothetical research model to guide future research in this area.
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spelling iium-93572012-01-17T05:50:55Z http://irep.iium.edu.my/9357/ A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010 Alias, Alizi BF Psychology In this technology savvy world, the use of technology has become a common practice in organization even for personnel selection purpose. Among tools of selection that has begun utilising technologies for its medium is the employment interview which is most profound among the researchers as technology-mediated employment interview. The present study presents a systematic review of recent research on technology-mediated employment interview (i.e., interactive voice response interview, IVR; telephone interview, TI; videoconference interview, VI) in personnel selection with particular preference to applicant reactions. Via computer-assisted searches of social science databases, gateways, publications from relevant organizations, hand searched key journals and scanned reference lists, a total of five studies (3 experimental studies; 2 non-experimental studies) were selected and critically appraised. All studies demonstrated a mixed result. Three experimental studies found consistent results of negative applicant reactions on VI, but for TI, one study demonstrated positive applicant reactions while another study showed negative applicant reactions. With non-experimental studies, compared to VI and IVR, TI received consistent positive applicant reactions. All five studies had significant methodological flaws, particularly the absence of power calculations across all studies. With the insufficient, contradictory and methodologically flawed evidence, the present study noted several important key messages and further depict a hypothetical research model to guide future research in this area. 2010 Proceeding Paper NonPeerReviewed application/pdf en http://irep.iium.edu.my/9357/4/Full_paper_ICoHSE_2010_25_pages%5B1%5D.pdf Alias, Alizi (2010) A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010. In: International Conference on the Role of Humanities and Social Sciences in Engineering 2010 (ICoHSE 2010), 12th - 14th November 2010, Bayview Beach Resort, Penang. (Unpublished)
spellingShingle BF Psychology
Alias, Alizi
A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
title A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
title_full A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
title_fullStr A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
title_full_unstemmed A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
title_short A systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
title_sort systematic review of the influence of technology-mediated employment interview on applicant reactions from 2000-2010
topic BF Psychology
url http://irep.iium.edu.my/9357/
http://irep.iium.edu.my/9357/4/Full_paper_ICoHSE_2010_25_pages%5B1%5D.pdf