Hospital waiting time : the forgotten premise of healthcare service delivery?

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Hospital waiting time : the forgotten premise of healthcare service delivery?

Purpose – This is a national study which aims to determine the average waiting time in Malaysian public hospitals and to gauge the level of patient satisfaction with the waiting time. It also aims to identify factors perceived by healthcare providers which contribute to the waiting time problem. De...

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Bibliographic Details
Main Authors:	Pillay, M. S., Mohd Ghazali, Roslan Johari, Abd. Manaf, Noor Hazilah, Assari Abdullah, Abu Hassan, Abu Bakar, Azman, Salikin, Faisal, Umapathy, Mathyvani, Ali, Roslinah, Bidin, Noriah, Wan Ismail, Wan Ismefariana
Format:	Article
Language:	English
Published:	Emerald 2011
Subjects:	R Medicine (General)
Online Access:	http://irep.iium.edu.my/8795/ http://irep.iium.edu.my/8795/1/Hospital_waiting.pdf

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