The impact of Covid-19 on customer usage of E-Wallet in Indonesia
The impact of the covid-19 pandemic greatly affected the Indonesian economy, is it predicted that the growth only reaches around 2,5%. During this time customer need to avoid physical contact with each other’s, so the only alternative is using digital transaction. The usage of e-wallet is very easy,...
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| Format: | Article |
| Language: | English |
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Tech Science Publications
2020
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| Online Access: | http://irep.iium.edu.my/82779/ http://irep.iium.edu.my/82779/7/82779_The%20impact%20of%20Covid-19%20on%20customer%20usage%20of%20E-Wallet%20in%20Indonesia.pdf |
| _version_ | 1848789366138208256 |
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| author | Ramadhan Suseto, Ramadhan Mohamadali, Noor Azizah |
| author_facet | Ramadhan Suseto, Ramadhan Mohamadali, Noor Azizah |
| author_sort | Ramadhan Suseto, Ramadhan |
| building | IIUM Repository |
| collection | Online Access |
| description | The impact of the covid-19 pandemic greatly affected the Indonesian economy, is it predicted that the growth only reaches around 2,5%. During this time customer need to avoid physical contact with each other’s, so the only alternative is using digital transaction. The usage of e-wallet is very easy, and it is also making customer using less cash. This paper offers qualitative result of customer behavior using e-wallet in this pandemic. Nowadays people tend to use online shopping and using e-wallet as payment method rather than using cash. Even to prevent the spread of covid-19 virus the use of online shopping application surge by 300%. |
| first_indexed | 2025-11-14T17:55:34Z |
| format | Article |
| id | iium-82779 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T17:55:34Z |
| publishDate | 2020 |
| publisher | Tech Science Publications |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-827792021-02-25T07:00:21Z http://irep.iium.edu.my/82779/ The impact of Covid-19 on customer usage of E-Wallet in Indonesia Ramadhan Suseto, Ramadhan Mohamadali, Noor Azizah T Technology (General) The impact of the covid-19 pandemic greatly affected the Indonesian economy, is it predicted that the growth only reaches around 2,5%. During this time customer need to avoid physical contact with each other’s, so the only alternative is using digital transaction. The usage of e-wallet is very easy, and it is also making customer using less cash. This paper offers qualitative result of customer behavior using e-wallet in this pandemic. Nowadays people tend to use online shopping and using e-wallet as payment method rather than using cash. Even to prevent the spread of covid-19 virus the use of online shopping application surge by 300%. Tech Science Publications 2020-09 Article PeerReviewed application/pdf en http://irep.iium.edu.my/82779/7/82779_The%20impact%20of%20Covid-19%20on%20customer%20usage%20of%20E-Wallet%20in%20Indonesia.pdf Ramadhan Suseto, Ramadhan and Mohamadali, Noor Azizah (2020) The impact of Covid-19 on customer usage of E-Wallet in Indonesia. International Journal of Computer Science and Information Technology Research, 8 (3). pp. 218-222. ISSN 2348-1196 E-ISSN 2348-120X http://www.ijcsit.com/index.php |
| spellingShingle | T Technology (General) Ramadhan Suseto, Ramadhan Mohamadali, Noor Azizah The impact of Covid-19 on customer usage of E-Wallet in Indonesia |
| title | The impact of Covid-19 on customer usage of E-Wallet in Indonesia |
| title_full | The impact of Covid-19 on customer usage of E-Wallet in Indonesia |
| title_fullStr | The impact of Covid-19 on customer usage of E-Wallet in Indonesia |
| title_full_unstemmed | The impact of Covid-19 on customer usage of E-Wallet in Indonesia |
| title_short | The impact of Covid-19 on customer usage of E-Wallet in Indonesia |
| title_sort | impact of covid-19 on customer usage of e-wallet in indonesia |
| topic | T Technology (General) |
| url | http://irep.iium.edu.my/82779/ http://irep.iium.edu.my/82779/ http://irep.iium.edu.my/82779/7/82779_The%20impact%20of%20Covid-19%20on%20customer%20usage%20of%20E-Wallet%20in%20Indonesia.pdf |