Moderating work efficiency and performance through best-practice certification: management’s perspective
This paper examines the urgent need to successfully implement best practice certification when determining an effective economic mechanism for the foodservice industry from the management perspective. The study involved 73 managers of targeted foodservice companies (at a response rate of 92%) who pa...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English English |
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IIUM Press
2020
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| Online Access: | http://irep.iium.edu.my/81471/ http://irep.iium.edu.my/81471/1/81471_Moderating%20work%20efficiency.pdf http://irep.iium.edu.my/81471/7/81471_Moderating%20work%20efficiency_WOS.pdf |
| _version_ | 1848789135435759616 |
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| author | Saad, Mazni Ong, Mohd Hanafi Azman Mohamad Ali, Afiza Samat, Nusrah Ahmad, Rohana |
| author_facet | Saad, Mazni Ong, Mohd Hanafi Azman Mohamad Ali, Afiza Samat, Nusrah Ahmad, Rohana |
| author_sort | Saad, Mazni |
| building | IIUM Repository |
| collection | Online Access |
| description | This paper examines the urgent need to successfully implement best practice certification when determining an effective economic mechanism for the foodservice industry from the management perspective. The study involved 73 managers of targeted foodservice companies (at a response rate of 92%) who participated in a survey. The 33 best-practice compliant companies and 40 companies still undergoing the certification process formed the sample. The Partial Least Squares Structural Modeling (PLS-SEM) indicates that best-practices had a significant influence on work efficiency and performance in the context of the full sample. The Measurement Invariance Assessment of Composite Model (MICOM) analysis also indicates that the best-practice certification adoption group moderated this relationship between best-practices and work efficiency and performance. However, the results show that the best-practice certified group demonstrated a stronger relationship between food relevant best practices and work efficiency and performance compared to the group undergoing certification. The outcome reveals that embracing best-practice management can lead to a strong systematic approach in enhancing a business operation. |
| first_indexed | 2025-11-14T17:51:54Z |
| format | Article |
| id | iium-81471 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T17:51:54Z |
| publishDate | 2020 |
| publisher | IIUM Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-814712024-08-05T04:51:59Z http://irep.iium.edu.my/81471/ Moderating work efficiency and performance through best-practice certification: management’s perspective Saad, Mazni Ong, Mohd Hanafi Azman Mohamad Ali, Afiza Samat, Nusrah Ahmad, Rohana HD28 Management. Industrial Management This paper examines the urgent need to successfully implement best practice certification when determining an effective economic mechanism for the foodservice industry from the management perspective. The study involved 73 managers of targeted foodservice companies (at a response rate of 92%) who participated in a survey. The 33 best-practice compliant companies and 40 companies still undergoing the certification process formed the sample. The Partial Least Squares Structural Modeling (PLS-SEM) indicates that best-practices had a significant influence on work efficiency and performance in the context of the full sample. The Measurement Invariance Assessment of Composite Model (MICOM) analysis also indicates that the best-practice certification adoption group moderated this relationship between best-practices and work efficiency and performance. However, the results show that the best-practice certified group demonstrated a stronger relationship between food relevant best practices and work efficiency and performance compared to the group undergoing certification. The outcome reveals that embracing best-practice management can lead to a strong systematic approach in enhancing a business operation. IIUM Press 2020-06-28 Article PeerReviewed application/pdf en http://irep.iium.edu.my/81471/1/81471_Moderating%20work%20efficiency.pdf application/pdf en http://irep.iium.edu.my/81471/7/81471_Moderating%20work%20efficiency_WOS.pdf Saad, Mazni and Ong, Mohd Hanafi Azman and Mohamad Ali, Afiza and Samat, Nusrah and Ahmad, Rohana (2020) Moderating work efficiency and performance through best-practice certification: management’s perspective. International Journal of Economics, Management and Accounting, 28 (1). pp. 123-140. ISSN 1394-7680 E-ISSN 2462-1420 https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/773 10.31436/ijema.v28i1.773 |
| spellingShingle | HD28 Management. Industrial Management Saad, Mazni Ong, Mohd Hanafi Azman Mohamad Ali, Afiza Samat, Nusrah Ahmad, Rohana Moderating work efficiency and performance through best-practice certification: management’s perspective |
| title | Moderating work efficiency and performance through best-practice certification: management’s perspective |
| title_full | Moderating work efficiency and performance through best-practice certification: management’s perspective |
| title_fullStr | Moderating work efficiency and performance through best-practice certification: management’s perspective |
| title_full_unstemmed | Moderating work efficiency and performance through best-practice certification: management’s perspective |
| title_short | Moderating work efficiency and performance through best-practice certification: management’s perspective |
| title_sort | moderating work efficiency and performance through best-practice certification: management’s perspective |
| topic | HD28 Management. Industrial Management |
| url | http://irep.iium.edu.my/81471/ http://irep.iium.edu.my/81471/ http://irep.iium.edu.my/81471/ http://irep.iium.edu.my/81471/1/81471_Moderating%20work%20efficiency.pdf http://irep.iium.edu.my/81471/7/81471_Moderating%20work%20efficiency_WOS.pdf |