Issues of E-banking transaction: An empirical investigation on Malaysian customers perception
This study investigated the determinant factors of consumers' perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysi...
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| Format: | Article |
| Language: | English |
| Published: |
Asian Network for Scientific Information
2009
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| Online Access: | http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/1/Issues_of_E-banking_transaction_An_empirical_investigation_on_Malaysian_customers_perception.pdf |
| _version_ | 1848776947092422656 |
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| author | Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat |
| author_facet | Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat |
| author_sort | Haque, A. K. M. Ahasanul |
| building | IIUM Repository |
| collection | Online Access |
| description | This study investigated the determinant factors of consumers' perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter, multiple regression was estimated to anticipate the effects of the explanatory variables. This study showed that only secure transaction, have significant impact on consumers perception about E-banking transaction. Rest three factors regulatory framework, service quality and sufficient mechanism negligible impact and hypothesis was rejected. This study offers an insight into E-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. |
| first_indexed | 2025-11-14T14:38:11Z |
| format | Article |
| id | iium-8061 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T14:38:11Z |
| publishDate | 2009 |
| publisher | Asian Network for Scientific Information |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-80612012-02-08T15:21:15Z http://irep.iium.edu.my/8061/ Issues of E-banking transaction: An empirical investigation on Malaysian customers perception Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat HG1501 Banking This study investigated the determinant factors of consumers' perception on E-banking transaction in Internet banking by Malaysian bank consumers. The research framework was developed to testify the statistical relationships between consumer perceptions and E-banking transaction. Factor analysis was performed to extraction and make initial decision on the number of factors underlying asset of measured variables of interest. Thereafter, multiple regression was estimated to anticipate the effects of the explanatory variables. This study showed that only secure transaction, have significant impact on consumers perception about E-banking transaction. Rest three factors regulatory framework, service quality and sufficient mechanism negligible impact and hypothesis was rejected. This study offers an insight into E-banking in Malaysia, which has not been previously been investigated and much statistical significance makes this study a potential cornerstone for future research. Asian Network for Scientific Information 2009 Article PeerReviewed application/pdf en http://irep.iium.edu.my/8061/1/Issues_of_E-banking_transaction_An_empirical_investigation_on_Malaysian_customers_perception.pdf Haque, A. K. M. Ahasanul and Ismail, Ahmad Zaki and Daraz, Abu Hayat (2009) Issues of E-banking transaction: An empirical investigation on Malaysian customers perception. Journal of Applied Sciences, 9 (10). pp. 1870-1879. ISSN 1812-5662 (O), 1812-5654 (P) http://docsdrive.com/pdfs/ansinet/jas/2009/1870-1879.pdf |
| spellingShingle | HG1501 Banking Haque, A. K. M. Ahasanul Ismail, Ahmad Zaki Daraz, Abu Hayat Issues of E-banking transaction: An empirical investigation on Malaysian customers perception |
| title | Issues of E-banking transaction: An empirical investigation on Malaysian customers perception |
| title_full | Issues of E-banking transaction: An empirical investigation on Malaysian customers perception |
| title_fullStr | Issues of E-banking transaction: An empirical investigation on Malaysian customers perception |
| title_full_unstemmed | Issues of E-banking transaction: An empirical investigation on Malaysian customers perception |
| title_short | Issues of E-banking transaction: An empirical investigation on Malaysian customers perception |
| title_sort | issues of e-banking transaction: an empirical investigation on malaysian customers perception |
| topic | HG1501 Banking |
| url | http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/ http://irep.iium.edu.my/8061/1/Issues_of_E-banking_transaction_An_empirical_investigation_on_Malaysian_customers_perception.pdf |