User acceptance model for assessing trust on electronic transaction succession
Trust is very important for the sustainability of an online business. Take care of the trust of customers is a must for an online store that is very different from the normal physical store. Due to a number of situations, the seller and the buyer cannot meet in person, the customer cannot see the pr...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English English |
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Penerbit UTHM
2019
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| Online Access: | http://irep.iium.edu.my/79897/ http://irep.iium.edu.my/79897/1/79897_User%20acceptance%20model%20for%20assessing.pdf http://irep.iium.edu.my/79897/2/79897_User%20acceptance%20model%20for%20assessing_SCOPUS.pdf http://irep.iium.edu.my/79897/3/79897_User%20acceptance%20model%20for%20assessing_WOS.pdf |
| _version_ | 1848788867583311872 |
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| author | Durachman, Yusuf Nanang, Herlino Misman, Ahmad Fatzilah Zulkifli, Zahidah |
| author_facet | Durachman, Yusuf Nanang, Herlino Misman, Ahmad Fatzilah Zulkifli, Zahidah |
| author_sort | Durachman, Yusuf |
| building | IIUM Repository |
| collection | Online Access |
| description | Trust is very important for the sustainability of an online business. Take care of the trust of customers is a must for an online store that is very different from the normal physical store. Due to a number of situations, the seller and the buyer cannot meet in person, the customer cannot see the products we sell directly and the payment process must be through a bank transfer or with an online payment system. This study report and combine technology acceptance model within an information system (IS) success model in the context to assessing trust on electronic transaction succession. The researcher has developed the model base on the input-process-output the IS success models. Study observes how trust and risk affect an Internet consumer's related with intention to use. Development of theoretical framework de- scribing that trust making process a consumer uses when purchase. Success of an electronic transaction on many factors, one of the important is trust. Acquiring customer trust depends on many things such as web site, quality service, and trust tendency. This paper analyses the role of trust from the transaction perspective to building customer trust. © 2019 UTHM Publisher. All rights reserved. |
| first_indexed | 2025-11-14T17:47:39Z |
| format | Article |
| id | iium-79897 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English English |
| last_indexed | 2025-11-14T17:47:39Z |
| publishDate | 2019 |
| publisher | Penerbit UTHM |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-798972020-05-10T13:48:40Z http://irep.iium.edu.my/79897/ User acceptance model for assessing trust on electronic transaction succession Durachman, Yusuf Nanang, Herlino Misman, Ahmad Fatzilah Zulkifli, Zahidah T Technology (General) T10.5 Communication of technical information Trust is very important for the sustainability of an online business. Take care of the trust of customers is a must for an online store that is very different from the normal physical store. Due to a number of situations, the seller and the buyer cannot meet in person, the customer cannot see the products we sell directly and the payment process must be through a bank transfer or with an online payment system. This study report and combine technology acceptance model within an information system (IS) success model in the context to assessing trust on electronic transaction succession. The researcher has developed the model base on the input-process-output the IS success models. Study observes how trust and risk affect an Internet consumer's related with intention to use. Development of theoretical framework de- scribing that trust making process a consumer uses when purchase. Success of an electronic transaction on many factors, one of the important is trust. Acquiring customer trust depends on many things such as web site, quality service, and trust tendency. This paper analyses the role of trust from the transaction perspective to building customer trust. © 2019 UTHM Publisher. All rights reserved. Penerbit UTHM 2019 Article PeerReviewed application/pdf en http://irep.iium.edu.my/79897/1/79897_User%20acceptance%20model%20for%20assessing.pdf application/pdf en http://irep.iium.edu.my/79897/2/79897_User%20acceptance%20model%20for%20assessing_SCOPUS.pdf application/pdf en http://irep.iium.edu.my/79897/3/79897_User%20acceptance%20model%20for%20assessing_WOS.pdf Durachman, Yusuf and Nanang, Herlino and Misman, Ahmad Fatzilah and Zulkifli, Zahidah (2019) User acceptance model for assessing trust on electronic transaction succession. International Journal of Integrated Engineering, 11 (5). pp. 204-210. ISSN 2229-838X https://publisher.uthm.edu.my/ojs/index.php/ijie/article/view/4220/3049 |
| spellingShingle | T Technology (General) T10.5 Communication of technical information Durachman, Yusuf Nanang, Herlino Misman, Ahmad Fatzilah Zulkifli, Zahidah User acceptance model for assessing trust on electronic transaction succession |
| title | User acceptance model for assessing trust on electronic transaction succession |
| title_full | User acceptance model for assessing trust on electronic transaction succession |
| title_fullStr | User acceptance model for assessing trust on electronic transaction succession |
| title_full_unstemmed | User acceptance model for assessing trust on electronic transaction succession |
| title_short | User acceptance model for assessing trust on electronic transaction succession |
| title_sort | user acceptance model for assessing trust on electronic transaction succession |
| topic | T Technology (General) T10.5 Communication of technical information |
| url | http://irep.iium.edu.my/79897/ http://irep.iium.edu.my/79897/ http://irep.iium.edu.my/79897/1/79897_User%20acceptance%20model%20for%20assessing.pdf http://irep.iium.edu.my/79897/2/79897_User%20acceptance%20model%20for%20assessing_SCOPUS.pdf http://irep.iium.edu.my/79897/3/79897_User%20acceptance%20model%20for%20assessing_WOS.pdf |