Customer satisfaction towards service quality and company image offered by Air Asia

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Customer satisfaction towards service quality and company image offered by Air Asia

Recently, the term satisfaction has been extensively used in tourism. In general, service provider sectors are striving to meet their customer’s satisfaction by delivering the best hospitality for their business. The importance of customer satisfaction can never be ignored especially when working in...

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Bibliographic Details
Main Authors:	Zuhairi, Aishah, Saad, Mazni
Format:	Proceeding Paper
Language:	English
Published:	Kulliyyah of Languages and Management, International Islamic University Malaysia, Pagoh Campus 2019
Subjects:	HE199.9 Passenger traffic (General)
Online Access:	http://irep.iium.edu.my/78876/ http://irep.iium.edu.my/78876/1/Dec2019_Air%20Asia_ILTC%20TOURISM%20LANGUAGE%20E-PROCEEDING%20DOWNLOADABLE.pdf

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