Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being
Introduction: Doctor-patient communication is a crucial, unique yet complex relationship in clinical practice due to its therapeutic qualities. With the current emphasis on patient-centred care and patient autonomy, medical practitioners are not only expected to possess clinical and biomedical knowl...
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| Format: | Article |
| Language: | English |
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IIUM Journal Publication Unit
2020
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| Online Access: | http://irep.iium.edu.my/78733/ http://irep.iium.edu.my/78733/1/MRS19%20IMJMv18SI2%20AID142%20567-Manuscript-1688-1-10-20200115.pdf |
| _version_ | 1848788659062439936 |
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| author | Ariffin, Adlina Mat Zin, Nora A. Manaf, Aini Maznina Mahmud, Murni |
| author_facet | Ariffin, Adlina Mat Zin, Nora A. Manaf, Aini Maznina Mahmud, Murni |
| author_sort | Ariffin, Adlina |
| building | IIUM Repository |
| collection | Online Access |
| description | Introduction: Doctor-patient communication is a crucial, unique yet complex relationship in clinical practice due to its therapeutic qualities. With the current emphasis on patient-centred care and patient autonomy, medical practitioners are not only expected to possess clinical and biomedical knowledge but also the skills to develop a therapeutic doctor-patient relationship. Nevertheless, this expectation proves to be an uphill battle to physicians as evidenced from patient complaints which among others include lack of appropriate non-verbal behaviours, absence of paralinguistic elements, lack of trust and empathy. Moreover, unsatisfactory doctorpatient communication has been identified as one of the major elements in litigation cases in the medical field. One fundamental factor which leads to this predicament is the ineffective training of communication skills at the medical schools. Hence, this project aspires to develop a training model on doctor-patient communication skills based on patient-centred approach. The model will give more emphasis on the linguistics and psychosocial aspects of communication. Materials and method: Utilising both qualitative and quantitative approaches i.e. survey, observation, interview, psychological profiling, persona analysis and document analysis, the project aims to identify 1) the key communicative features and 2) the key clinical and psychosocial features to be incorporated in the model. It will then operationalise these features to conceptualise an expert assistance system which shall be used in the training of future physicians. The study will be conducted at the IIUM Kulliyyah of Medicine and it will involve medical students at the undergraduate level. Conclusion: The findings from this proposed research are significant in improvising and enhancing the current training on communication skills provided at the medical schools. With a more ‘humane’ approach to training, indirectly, it will increase the effectiveness in the delivery of health care and achieve sustainability in good health and well-being (SDG3) of the nation. |
| first_indexed | 2025-11-14T17:44:20Z |
| format | Article |
| id | iium-78733 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T17:44:20Z |
| publishDate | 2020 |
| publisher | IIUM Journal Publication Unit |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-787332020-04-07T04:40:32Z http://irep.iium.edu.my/78733/ Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being Ariffin, Adlina Mat Zin, Nora A. Manaf, Aini Maznina Mahmud, Murni BF173 Psychoanalysis BF636 Applied psychology L Education (General) RA790 Mental Health. Mental Illness Prevention Introduction: Doctor-patient communication is a crucial, unique yet complex relationship in clinical practice due to its therapeutic qualities. With the current emphasis on patient-centred care and patient autonomy, medical practitioners are not only expected to possess clinical and biomedical knowledge but also the skills to develop a therapeutic doctor-patient relationship. Nevertheless, this expectation proves to be an uphill battle to physicians as evidenced from patient complaints which among others include lack of appropriate non-verbal behaviours, absence of paralinguistic elements, lack of trust and empathy. Moreover, unsatisfactory doctorpatient communication has been identified as one of the major elements in litigation cases in the medical field. One fundamental factor which leads to this predicament is the ineffective training of communication skills at the medical schools. Hence, this project aspires to develop a training model on doctor-patient communication skills based on patient-centred approach. The model will give more emphasis on the linguistics and psychosocial aspects of communication. Materials and method: Utilising both qualitative and quantitative approaches i.e. survey, observation, interview, psychological profiling, persona analysis and document analysis, the project aims to identify 1) the key communicative features and 2) the key clinical and psychosocial features to be incorporated in the model. It will then operationalise these features to conceptualise an expert assistance system which shall be used in the training of future physicians. The study will be conducted at the IIUM Kulliyyah of Medicine and it will involve medical students at the undergraduate level. Conclusion: The findings from this proposed research are significant in improvising and enhancing the current training on communication skills provided at the medical schools. With a more ‘humane’ approach to training, indirectly, it will increase the effectiveness in the delivery of health care and achieve sustainability in good health and well-being (SDG3) of the nation. IIUM Journal Publication Unit 2020-01-16 Article PeerReviewed application/pdf en http://irep.iium.edu.my/78733/1/MRS19%20IMJMv18SI2%20AID142%20567-Manuscript-1688-1-10-20200115.pdf Ariffin, Adlina and Mat Zin, Nora and A. Manaf, Aini Maznina and Mahmud, Murni (2020) Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being. IIUM Medical Journal Malaysia, 18 (Supplementary Issue No 2). p. 5. ISSN 1823-4631 https://journals.iium.edu.my/kom/index.php/imjm/article/view/567/341 |
| spellingShingle | BF173 Psychoanalysis BF636 Applied psychology L Education (General) RA790 Mental Health. Mental Illness Prevention Ariffin, Adlina Mat Zin, Nora A. Manaf, Aini Maznina Mahmud, Murni Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| title | Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| title_full | Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| title_fullStr | Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| title_full_unstemmed | Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| title_short | Developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| title_sort | developing a framework to improve the training of medical practitioners in doctor-patient communication toward enhancing societal well being |
| topic | BF173 Psychoanalysis BF636 Applied psychology L Education (General) RA790 Mental Health. Mental Illness Prevention |
| url | http://irep.iium.edu.my/78733/ http://irep.iium.edu.my/78733/ http://irep.iium.edu.my/78733/1/MRS19%20IMJMv18SI2%20AID142%20567-Manuscript-1688-1-10-20200115.pdf |