Emotional labor and burnout among female teachers: work-family conflict as mediator
With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contrib...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Blackwell Publishing Asia Pty Ltd
2011
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf |
| _version_ | 1848775754108633088 |
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| author | Noor, Noraini M. Zainuddin, Masyitah |
| author_facet | Noor, Noraini M. Zainuddin, Masyitah |
| author_sort | Noor, Noraini M. |
| building | IIUM Repository |
| collection | Online Access |
| description | With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contribute to explaining variance in burnout (emotional exhaustion and depersonalization). In a sample of 102 married, female Malay teachers, with at least one child living at home, results showed that SAwas positively associated with emotional exhaustion and depersonalization. The results also showed that work–family conflict mediated the relationship between emotional labor and burnout. However, no moderation effect of work–family on the SA–burnout relationship was found. The results are discussed with respect to the general literature on the stress–strain relation and work– family conflict. |
| first_indexed | 2025-11-14T14:19:13Z |
| format | Article |
| id | iium-787 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T14:19:13Z |
| publishDate | 2011 |
| publisher | Blackwell Publishing Asia Pty Ltd |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-7872011-10-20T03:29:20Z http://irep.iium.edu.my/787/ Emotional labor and burnout among female teachers: work-family conflict as mediator Noor, Noraini M. Zainuddin, Masyitah BF636 Applied psychology With the increasing number of women in the workforce, there is a need to understand how the interrelationship between emotions and the demands of work and family influence their well-being. This study examined how emotional labor [surface acting (SA) and deep acting] and work–family conflict contribute to explaining variance in burnout (emotional exhaustion and depersonalization). In a sample of 102 married, female Malay teachers, with at least one child living at home, results showed that SAwas positively associated with emotional exhaustion and depersonalization. The results also showed that work–family conflict mediated the relationship between emotional labor and burnout. However, no moderation effect of work–family on the SA–burnout relationship was found. The results are discussed with respect to the general literature on the stress–strain relation and work– family conflict. Blackwell Publishing Asia Pty Ltd 2011 Article PeerReviewed application/pdf en http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf Noor, Noraini M. and Zainuddin, Masyitah (2011) Emotional labor and burnout among female teachers: work-family conflict as mediator. Asian Journal of Social Psychology. no-no. ISSN 1367-2223 (In Press) http://dx.doi.org/10.1111/j.1467-839X.2011.01349.x doi:10.1111/j.1467-839X.2011.01349.x |
| spellingShingle | BF636 Applied psychology Noor, Noraini M. Zainuddin, Masyitah Emotional labor and burnout among female teachers: work-family conflict as mediator |
| title | Emotional labor and burnout among female teachers: work-family conflict as mediator |
| title_full | Emotional labor and burnout among female teachers: work-family conflict as mediator |
| title_fullStr | Emotional labor and burnout among female teachers: work-family conflict as mediator |
| title_full_unstemmed | Emotional labor and burnout among female teachers: work-family conflict as mediator |
| title_short | Emotional labor and burnout among female teachers: work-family conflict as mediator |
| title_sort | emotional labor and burnout among female teachers: work-family conflict as mediator |
| topic | BF636 Applied psychology |
| url | http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/ http://irep.iium.edu.my/787/1/Noor%26Masyitah2011-DOI%3D10.1111_j.1467-839X.2011.01349.pdf |