Adopting e-hailing application among Malaysian millennials.

e-hailing apps dominate the public taxi transport sector all over the globe. Different researchers study this disruptive business model from a different perspective. The current researchers look at this phenomenon from the technology acceptance perspective. Technology Acceptance Model (TAM) make t...

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Main Authors:	Mohamed Razi, Mohamed Jalaldeen, Mohd Tamrin, Mohd Izzuddin, Mohd. Nor, Rizal
Format:	Proceeding Paper
Language:	English English
Published:	IEEE 2020
Subjects:	T Technology (General) T175 Industrial research. Research and development
Online Access:	http://irep.iium.edu.my/78417/ http://irep.iium.edu.my/78417/1/78417_Adopting%20e-hailing%20Application_complete.pdf http://irep.iium.edu.my/78417/7/78417_Adopting%20e-hailing%20Application%20among%20Malaysiazn_scopus.pdf

_version_	1848788606053777408
author	Mohamed Razi, Mohamed Jalaldeen Mohd Tamrin, Mohd Izzuddin Mohd. Nor, Rizal
author_facet	Mohamed Razi, Mohamed Jalaldeen Mohd Tamrin, Mohd Izzuddin Mohd. Nor, Rizal
author_sort	Mohamed Razi, Mohamed Jalaldeen
building	IIUM Repository
collection	Online Access
description	e-hailing apps dominate the public taxi transport sector all over the globe. Different researchers study this disruptive business model from a different perspective. The current researchers look at this phenomenon from the technology acceptance perspective. Technology Acceptance Model (TAM) make the base for the study. The variables Performance Expectancy (PE) and the Effort Expectancy (EE) and another two variables Trust, and Enjoyment are also considered in this study. Data were collected from 352 university students who are millennials. Out of the four hypotheses proposed, Effort Expectancy (H2), Trust (H3), and Enjoyment (H4) positively influence Intention. The hypothesis related to PE (H1) was not supported. Implications are discussed.
first_indexed	2025-11-14T17:43:29Z
format	Proceeding Paper
id	iium-78417
institution	International Islamic University Malaysia
institution_category	Local University
language	English English
last_indexed	2025-11-14T17:43:29Z
publishDate	2020
publisher	IEEE
recordtype	eprints
repository_type	Digital Repository
spelling	iium-784172021-03-23T08:42:02Z http://irep.iium.edu.my/78417/ Adopting e-hailing application among Malaysian millennials. Mohamed Razi, Mohamed Jalaldeen Mohd Tamrin, Mohd Izzuddin Mohd. Nor, Rizal T Technology (General) T175 Industrial research. Research and development e-hailing apps dominate the public taxi transport sector all over the globe. Different researchers study this disruptive business model from a different perspective. The current researchers look at this phenomenon from the technology acceptance perspective. Technology Acceptance Model (TAM) make the base for the study. The variables Performance Expectancy (PE) and the Effort Expectancy (EE) and another two variables Trust, and Enjoyment are also considered in this study. Data were collected from 352 university students who are millennials. Out of the four hypotheses proposed, Effort Expectancy (H2), Trust (H3), and Enjoyment (H4) positively influence Intention. The hypothesis related to PE (H1) was not supported. Implications are discussed. IEEE 2020-01 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/78417/1/78417_Adopting%20e-hailing%20Application_complete.pdf application/pdf en http://irep.iium.edu.my/78417/7/78417_Adopting%20e-hailing%20Application%20among%20Malaysiazn_scopus.pdf Mohamed Razi, Mohamed Jalaldeen and Mohd Tamrin, Mohd Izzuddin and Mohd. Nor, Rizal (2020) Adopting e-hailing application among Malaysian millennials. In: "The 7th International Conference on Cyber and IT Service Management (CITSM 2019)", 4 - 6 Nov 2019, Jakarta, Indonesia. https://ieeexplore-ieee-org.ezproxy.um.edu.my/stamp/stamp.jsp?tp=&arnumber=8965401 10.1109/CITSM47753.2019.8965401
spellingShingle	T Technology (General) T175 Industrial research. Research and development Mohamed Razi, Mohamed Jalaldeen Mohd Tamrin, Mohd Izzuddin Mohd. Nor, Rizal Adopting e-hailing application among Malaysian millennials.
title	Adopting e-hailing application among Malaysian millennials.
title_full	Adopting e-hailing application among Malaysian millennials.
title_fullStr	Adopting e-hailing application among Malaysian millennials.
title_full_unstemmed	Adopting e-hailing application among Malaysian millennials.
title_short	Adopting e-hailing application among Malaysian millennials.
title_sort	adopting e-hailing application among malaysian millennials.
topic	T Technology (General) T175 Industrial research. Research and development
url	http://irep.iium.edu.my/78417/ http://irep.iium.edu.my/78417/ http://irep.iium.edu.my/78417/ http://irep.iium.edu.my/78417/1/78417_Adopting%20e-hailing%20Application_complete.pdf http://irep.iium.edu.my/78417/7/78417_Adopting%20e-hailing%20Application%20among%20Malaysiazn_scopus.pdf

Adopting e-hailing application among Malaysian millennials.

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