A conceptual model for developing a measurement tool for hospital food service operation in Malaysia
This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many t...
| Main Authors: | , |
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| Format: | Proceeding Paper |
| Language: | English English |
| Published: |
Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia
2019
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf |
| _version_ | 1848788562728714240 |
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| author | Osman, Noor Suzana Md. Nor, Norazmir |
| author_facet | Osman, Noor Suzana Md. Nor, Norazmir |
| author_sort | Osman, Noor Suzana |
| building | IIUM Repository |
| collection | Online Access |
| description | This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the
models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many tools
have been introduced in the previous studies. However, the decision about the best fit tool to measure the quality of hospital food service is still unclear.
Future study should be conducted, and an empirical test that examines various dimensions, such as food and meal service quality, staff/service issues
and physical environment must be considered in the evaluation. |
| first_indexed | 2025-11-14T17:42:48Z |
| format | Proceeding Paper |
| id | iium-78160 |
| institution | International Islamic University Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-14T17:42:48Z |
| publishDate | 2019 |
| publisher | Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | iium-781602020-07-10T03:43:27Z http://irep.iium.edu.my/78160/ A conceptual model for developing a measurement tool for hospital food service operation in Malaysia Osman, Noor Suzana Md. Nor, Norazmir RA Public aspects of medicine This study aims to provide and identify the best tools for measuring the quality of food service in Malaysian hospitals. The discussion focuses on the models used to evaluate the performance of food service operation in hospitals, as well as review critiques, issues, and the latest findings. Many tools have been introduced in the previous studies. However, the decision about the best fit tool to measure the quality of hospital food service is still unclear. Future study should be conducted, and an empirical test that examines various dimensions, such as food and meal service quality, staff/service issues and physical environment must be considered in the evaluation. Association of Malaysian Environment-Behaviour Researchers (AMER); ABRAmalaysia 2019 Proceeding Paper PeerReviewed application/pdf en http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf application/pdf en http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf Osman, Noor Suzana and Md. Nor, Norazmir (2019) A conceptual model for developing a measurement tool for hospital food service operation in Malaysia. In: 7th AMER International Conference on Quality of Life (AICQOL), 16 - 17 Feb 2019, Bali, Indonesia. https://ebpj.e-iph.co.uk/index.php/EBProceedings/article/view/1619/pdf 10.21834/e-bpj.v4i10.1619 |
| spellingShingle | RA Public aspects of medicine Osman, Noor Suzana Md. Nor, Norazmir A conceptual model for developing a measurement tool for hospital food service operation in Malaysia |
| title | A conceptual model for developing a measurement tool
for hospital food service operation in Malaysia |
| title_full | A conceptual model for developing a measurement tool
for hospital food service operation in Malaysia |
| title_fullStr | A conceptual model for developing a measurement tool
for hospital food service operation in Malaysia |
| title_full_unstemmed | A conceptual model for developing a measurement tool
for hospital food service operation in Malaysia |
| title_short | A conceptual model for developing a measurement tool
for hospital food service operation in Malaysia |
| title_sort | conceptual model for developing a measurement tool
for hospital food service operation in malaysia |
| topic | RA Public aspects of medicine |
| url | http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/ http://irep.iium.edu.my/78160/1/78160%20A%20Conceptual%20Model%20for%20Developing.pdf http://irep.iium.edu.my/78160/2/78160%20A%20Conceptual%20Model%20for%20Developing%20WOS.pdf |