Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia

As the number of Muslim tourists drastically increased, the concept of Shariah Compliant Hotel (SCH) has become a vital concern particularly in Islamic tourism. Shariah compliance is one of the primary aspects that influence Muslim consumers’ choice of accommodation while travelling. For such reason...

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Main Authors: Haque, A. K. M. Ahasanul, Chowdhury, Naila Anwar, Yasmin, Farzana, Tarofder, Arun Kumar
Format: Article
Language:English
Published: University of Sri Jayewardenepura, Sri Lanka. 2019
Subjects:
Online Access:http://irep.iium.edu.my/77923/
http://irep.iium.edu.my/77923/1/Paper%20%28VJM%29%20Sri%20Lanka.pdf
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author Haque, A. K. M. Ahasanul
Chowdhury, Naila Anwar
Yasmin, Farzana
Tarofder, Arun Kumar
author_facet Haque, A. K. M. Ahasanul
Chowdhury, Naila Anwar
Yasmin, Farzana
Tarofder, Arun Kumar
author_sort Haque, A. K. M. Ahasanul
building IIUM Repository
collection Online Access
description As the number of Muslim tourists drastically increased, the concept of Shariah Compliant Hotel (SCH) has become a vital concern particularly in Islamic tourism. Shariah compliance is one of the primary aspects that influence Muslim consumers’ choice of accommodation while travelling. For such reason, the present study has been developed to examine the factors that affect Muslim consumers purchase behavior towards Shariah compliant hotels. Henceforth, a conceptual framework has been constructed based on past literature. The primary data were collected from Muslim travelers specifically in Kuala Lumpur, Malaysia using a self-administered questionnaire. Statistical Package for Social Sciences (SPSS) and Structural Equation Modeling (SEM) were employed to analyze data. Based on the results the aspects of halal image, followed by halal awareness along with religiosity have been found to have profound effects on Muslim consumers purchase intention towards Shariah compliant hotels. Further, purchase intention has a significant effect on purchase behavior towards Shariah compliant hotels. The outcomes derived from this research will be of immense importance for destination marketers as well as hoteliers for crafting effective strategies in terms of meeting the needs of Muslim consumers. At the same time, the study would also facilitate future researchers to undertake more studies in Islamic tourism particularly, Shariah compliant hotels.
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spelling iium-779232020-01-21T07:33:06Z http://irep.iium.edu.my/77923/ Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia Haque, A. K. M. Ahasanul Chowdhury, Naila Anwar Yasmin, Farzana Tarofder, Arun Kumar HF Commerce HF5001 Business. Business Administration HF5410 Marketing. Distribution of products As the number of Muslim tourists drastically increased, the concept of Shariah Compliant Hotel (SCH) has become a vital concern particularly in Islamic tourism. Shariah compliance is one of the primary aspects that influence Muslim consumers’ choice of accommodation while travelling. For such reason, the present study has been developed to examine the factors that affect Muslim consumers purchase behavior towards Shariah compliant hotels. Henceforth, a conceptual framework has been constructed based on past literature. The primary data were collected from Muslim travelers specifically in Kuala Lumpur, Malaysia using a self-administered questionnaire. Statistical Package for Social Sciences (SPSS) and Structural Equation Modeling (SEM) were employed to analyze data. Based on the results the aspects of halal image, followed by halal awareness along with religiosity have been found to have profound effects on Muslim consumers purchase intention towards Shariah compliant hotels. Further, purchase intention has a significant effect on purchase behavior towards Shariah compliant hotels. The outcomes derived from this research will be of immense importance for destination marketers as well as hoteliers for crafting effective strategies in terms of meeting the needs of Muslim consumers. At the same time, the study would also facilitate future researchers to undertake more studies in Islamic tourism particularly, Shariah compliant hotels. University of Sri Jayewardenepura, Sri Lanka. 2019 Article PeerReviewed application/pdf en http://irep.iium.edu.my/77923/1/Paper%20%28VJM%29%20Sri%20Lanka.pdf Haque, A. K. M. Ahasanul and Chowdhury, Naila Anwar and Yasmin, Farzana and Tarofder, Arun Kumar (2019) Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia. Vidyodaya Journal of Management, 5 (1). pp. 121-138. E-ISSN 2448-9344 https://vjm.sljol.info
spellingShingle HF Commerce
HF5001 Business. Business Administration
HF5410 Marketing. Distribution of products
Haque, A. K. M. Ahasanul
Chowdhury, Naila Anwar
Yasmin, Farzana
Tarofder, Arun Kumar
Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
title Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
title_full Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
title_fullStr Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
title_full_unstemmed Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
title_short Muslim consumers’ purchase behavior towards shariah compliant hotels in Malaysia
title_sort muslim consumers’ purchase behavior towards shariah compliant hotels in malaysia
topic HF Commerce
HF5001 Business. Business Administration
HF5410 Marketing. Distribution of products
url http://irep.iium.edu.my/77923/
http://irep.iium.edu.my/77923/
http://irep.iium.edu.my/77923/1/Paper%20%28VJM%29%20Sri%20Lanka.pdf